MUFG Investor Services
AWSOps Engineer
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Cloud Operations Engineer (AWSOps) – MUFG Investor Services
About the Role
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer a suite of services including fund administration, banking, payments, custody, and business consulting to help clients mitigate risk, enhance efficiency, and navigate complexities in investment management.
Operating from 17 global locations, we combine deep industry expertise with the strength and stability of Mitsubishi UFJ Financial Group (MUFG)—one of the world’s largest financial institutions, managing approximately $3 trillion in assets.
As an enterprise cloud operations role, this position fosters innovation, multi-disciplinary collaboration, and brilliant problem-solving. We are committed to fostering a diverse and inclusive workplace, and welcome all those who seek brilliantly different opportunities.
For company information, visit www.mufg-investorservices.com.
Responsibilities
The Cloud Operations Engineer (AWSOps) ensures the stability, security, and efficiency of our AWS platform. Key responsibilities include:
- Perform system patching, upgrades, and maintenance across essential AWS services, including:
- EC2
- RDS & database optimisations
- S3 & data storage
- CloudFront & content distribution
- Application & Network Load Balancers
- Support release cycles with:
- Change control & post-deployment validation
- Rollback readiness & testing
- Triage AWS infrastructure alerts (via Datadog) to improve:
- Self-healing alert policies
- Reduced noise & observability
- Maintain resilience methodologies, document runbooks, and:
- Ensure ticket hygiene & operational biliary consistency
- Collaborate in delivering and supporting Terraform-based infrastructure, including:
- Monitoring & automation rollouts
- Develop automation scripts to decrease manual effort and downstream errors
- Apply security best practices to:
- IAM, networking, resource tagging, and AWS configurations
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Requirements
Experience
- 3-4 years of hands-on experience in cloud operations, AWS platform engineering, or equivalent roles
- Proficiency demonstrated in:
- AWS Core Services: EC2, IAM, VPC, RDS, S3, CloudWatch, ALD/NLB
- Kubernetes: Prior to or current exposure to Amazon EKS & certification (optional but preferred)
- Hands-on practice in Linux & Windows server fundamentals and cloud multi-tenancy
Passion for:
- Security & scalability best practices
- Documentation, runbooks, and self-documenting systems
Additional Considerations
- Experience supporting production workloads in regulated environments (e.g., financial sector, PCI DSS, SOC compliance)
- Exposure to incident management postmortems & blameless investigations
- Familiarity with CI/CD pipelines, particularly integrating AWS-native tools (e.g., AWS SAM, CDK) with Terraform
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Optional but Preferred
- AWS Specialty or Associate certifications
Working Model
- Global team alignment with structured handovers during rest hours
- Follow-the-sun on-call schedule (~1week every 2months after completion of probation)
- Earnings offset from local/hemispheric time differences (rotations may extend into weekends or evenings where required)
- Support & resolution-backed by SLA-driven regions (with our strikingly fast global infrastructure)
Benefits & Culture
At MUFG Investor Services, we deliver excellence for our clients while asking no less of ourselves. This mindset shapes who we are and, therefore, what we are committed to delivering:
✔ A defiantly robust, brilliant culture where every member feels valued ✔ Innovative, fundamental collaboration across teams for yellow-box innovation ✔ Spotlight on clients' futures—outside of industry norms
Given that we own our growth, we’re always seeking the best minds and thinkers, drawn to a unconventional support for exceptional people. This is your opportunity to craft a career in a supportive global team that redefines operational excellence.
We thank all applicants for their attention. Only those that progress to interview are contacted.
Join us at MUFG Investor Services
MUFG is an equal opportunity employer, committed to building a culture that embraces all backgrounds.
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