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Concentrix Limited

Azure IaaS Customer Engineer

Dartford
Posted 15 days ago
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Azure IaaS Customer Engineer

Azure IaaS Customer Engineer – Technical Products and Services (TPS)

Welcome to Concentrix

We are Concentrix, the intelligent transformation partner—solution-focused, tech-powered, and intelligence-fueled. As a global leader in technology and services, we powering world’s best brands, shaping new game-changing careers across 70+ countries and driving innovation through data, human-centered design, and cutting-edge technology.

The Technical Products and Services team propels Concentrix’s transformation, data, and tech by blending world-class engineering, creativity, and behavioral insights to unlock value through AI, cloud, and intelligent experiences. Join a team that delivers cutting-edge consulting, architecture, design, and analytics—helping clients modernize, optimize, and transform customer experiences.

Proudly recognized as World’s Best Workplaces and a leader in career growth and culture, we’re redefining the future.


About the Role

As an Azure IaaS Customer Engineer, you’ll play a strategic advisory, architecture, and cloud expertise role, guiding enterprise and government clients (including UK-based and hybrid environments) through end-to-end IaaS solutions Built on Azure’s core services, your mission is to deliver scalable, secure, and optimized cloud environments in collaboration with clients—driving transformative outcomes.

Based in the UK (remote-friendly), you’ll ensure Concentrix remains the go-to partner for Azure IaaS infrastructure and support their clients’ digital transformation journeys.


Responsibilities

Key Accountabilities

✅ Architecture & Consulting

  • Design, advise, and implement cloud-optimized Azure IaaS architectures (VMs, networking, storage, backup, disaster recovery, security).
  • Apply Azure Well-Architected Framework, Cloud Adoption Framework, and modern IT strategies to build resilient, scalable, and cost-efficient cloud solutions for enterprise/government customers.
  • Lead cloud migration and modernization efforts, including hybrid deployments, using Azure Arc, Azure Site Recovery AZ, and Governance.

✅ Customer Engagement & Execution

  • Act as trusted advisor for customer executives/seniors, interpreting business needs into Azure-focused technical strategies.
  • Engage in customer discovery calls, executive reviews, proof-of-concept (PoC) demos, and deep-dive sessions.
  • Deliver objection handling, decision consulting, and solution roadmaps tailored to technical leaders.

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✅ Advisory & Change Management

  • Assist clients in ‌شن/Data strategy development and drive Azure adoption roadmaps aligned to their strategic objectives.
  • Develop and present business cases for cloud transformation, including TCO and ROI metrics.

✅ Hybrid & Cross-Platform Expertise

  • Develop hybrid integration strategies, leveraging on-premises and cloud resources during migration.
  • Benchmark Azure against competitors (AWS, GCP) to inform decision-making.

Technical Requirements

Must-Have Expertise

Azure Infrastructure Proficiency

  • Deep knowledge of Azure IaaS, including:

    • Virtual Machines (Azure VMs)
    • Azure Arc (extending infrastructure management across multi-cloud/cloud-native)
    • Azure Backup & Site Recovery
    • Azure Networking (VNet, NSG, ExpressRoute, CDN)
    • Azure Storage (Blob, Files, Disks,Hierarchical Namespace)
    • Observability & Monitoring (Azure Monitor, Log Analytics)
    • Azure Policy (governance, compliance, security)
    • Azure Insights (cost, performance, risk)
  • Practical experience in Azure Well-Architected review and implementing its five pillars (reliability, security, performance, cost optimization, operational excellence).

Cloud-Centric Mindset

  • Proficiency with Microsoft Cloud Adoption Framework (Plan, Assess, Mobilize, Migrate, Innovate, Govern).
  • Experience in IaaS/PaaS/SaaS ecosystems, including ms-DevOps, Kubernetes (AKS), and Azure App Services.
  • competes both pre-and post-migration, guiding operators and IT teams.

Experience & Certifications

🔹 8+ years in cloud-focused roles, specializing in:

  • Azure systems/deployment/test
  • Government/enterprise customer support/IT consulting/compliance
  • Advanced troubleshooting in infrastructure/operations Soyav

🔹 Microsoft certifications:

  • Highly preferred: AZ-300 (Azure Solutions Architect Expert), AZ-500 (Security), AZ-104 (Administrator)
  • Familiarity with **M融Master Devices/F100/Ambiented approaches.

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🔹 Education

  • Bachelor’s/equivalent degree in Information Technology (or equivalent experience)

Preferred but Nice-to-Have Skills

  • Hybrid architectures: Experience designing on-premises-to-cloud joint models for companies with legacy systems.
  • Competitor clouds: Understanding of AWS/Azure pricing and features to align Azure recommendations.
  • Microsoft Modern IT Architecture: Mastery in security, governance, and automation via Azure AD, Intune, and Config Mgmt.
  • Advanced certifications: MICROS Substitute with Azure Specialist certifications (e.g., Mobility Governance orBAA).

Key Characteristics & Qualities

  • Trusted Advisor: Strong diagnostic and agenda-quality leadership to influence client decisions.
  • Problem Solver: Sifting through complex scenarios to propose proven resolution paths.
  • Customer Champion: Listen/empathize team to business-strategy alignment—prioritizing executive-influenced programs.
  • Confident Communicator: Explaining technical “why”, conceptual “data + use cases, uswB/SLM options** **to non-technical teams.
  • Independence: Able to drive work autonomously on site or remotely.

Benefits of Joining Concentrix

🔹 **I World-Class Technology Environment for Growth

  • Innovate on true **large-scale data and technology projects with strategic mentorship.

🔹 Meaningful Impact on Downs

  • Shape tech transformation globally, empowering inclusivityy, privacy, and efficiency.

🔹 Exclusive Global Company Culture

  • Cover employee rec q-programs, awards (World’s Best Workplaces) and support for achievers.

🔹 Flexible Collaborative Models

  • Adapting hybrid/remote work arrangements.

🔹 Diverse People, Purpose-Driven Missions

  • Align goals with personal growth across industries and sectors.

Apply Today

Ready to help **clients transform “why?” to “**how” through Azure IaaS? Apply in the UK and come lead end-to-end reshaping experiences—to must-have member of team that’s really making an impact.

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Skills

Azure Virtual Machines
Azure Arc
Azure Backup
Azure Site Recovery
Azure Networking
Azure Storage
Azure Monitor
Azure Insights
Azure Policy
Well Architected Framework
Cloud Adoption Framework
Hybrid Infrastructures
Architecture Designs
Microsoft Modern IT Architecture
Customer Service
Problem Solving

Location

Dartford, England, United Kingdom

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