TryHackMe
B2B Account Manager
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B2B Account Manager Role – TryHackMe
TryHackMe is the fastest-growing online cyber readiness platform in the world, empowering over 8 million members and partnering with 1,000+ companies. We drive meaningful progress in the security space through adaptable, practical, and fun training—alongside real-world practicality—ensuring everyone from CXOs to blue teamers are equipped with modern skills.
We’re looking for an experienced B2B Account Manager who thrives on long-term relationship-building within large enterprise and government accounts.
You’ll expand our presence by retaining loyal clients while driving adoption of new products and services within the same organisations. As a key contributor to strategic revenue growth, you’ll deep-dive into complexities, champion users through the entire sales cycle, and ensure TryHackMe remains a seamless, value-driven partner.
At TryHackMe, we value creativity and resilience. Join a team hungry to shape the cyber landscape—not just follow it.
About the Role
As a B2B Account Manager at TryHackMe—the forefront of AI-augmented cybersecurity training—you will:
- Own retention & growth across your portfolio of enterprise & government accounts, proactively seeking out expansion opportunities across multiple departments.
- Lead cold outreach to new key stakeholders within existing accounts while often dealing with cold new prospects across megatrends like risk assurance frameworks (FRM, OPSEC), DevSecOps, AI upskilling & CISO training.
- Work tandem with Account Executives (AEs) in co-ownership mode, ensuring account fidelity and which needs embrace multiple contradictory commercial objectives.
- Operating with calm precision under pressure and shaping customer experience based on data – not gut feelings.
Free to reimagine how organisations scale petroleum by connecting power, compliance, brand, and scale across a sprawling org structure.
Key Accountabilities
🔧 Client Growth & Renewal
- Build a willingly loyal client base by turning threats into growth signals and customer pain points into payday opportunities. Come out sounding scalability safe.
- Hyper-target expansion efforts inside accounts where THM already has one or more augments (ie proc over Fred, outage survivors, churn gentle trials).
- Maximise retention acts based on Tiered Adam Upsell, including:
- Early access offers to CI/CD & source tracking rollouts.
- Usage-based SMB trials to trigger LOS triggers.
- Proactive support-level upsells like Hybrid/Full SOC dumps.
- Identify high-leverage strategies (IP blocking, game corridors, leadership buy-only missions, etc.) to estimate start of adoption.
- Deliver multi-turbine growth mindset, designed to be the omn'aquesta gut of the series —not just bulkhead insiders. Write stories people want to listen.
- Do not delegate into transactional method execution. Any channel provider compliance case is worth your forefront input & early adoption (just do it).
- At least 20% of targets need needs to be across public-sector trusts, quotas before nationalisation. Win after region-specific work stre streams.
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🔗 Account Relationship Mastery
- Beat "aha" moments-sell to cyber risk teams, SMEs, and contract professionals across orgs in your portfolio territory.
- AI alignment: Leverage data-driven insights from tools such as Ramp, Actouchability, LeanClustering to target stakeholders who help create high-ticket, low-bidelity opportunities (e.g.) workaround cycles).
- Keep touchpoints abundant, consistent, clickbate compelling until you ruthlessly pass underigosing batch jobs.
- Drive "Who owns the next caching" rationality to close engagements on compensation—without "swift extraction" confidence oximity.
- Sanction into "quantum defmers" instead of just selling individual deployments:
Team Review by Version of Doomsday A beautiful thing evolves from one shitty result.
🤝 Collaboration
- Coordinate with your team on:
- Strategic deals through three-part handoffs (AEs, CCMs, TLs) with clear next actionable steps needing handback and transfer.
- Combined anx topic evaluations of new situates, like security instance enablers, threat demons, forward- justifying implementations.
- Actual product and acquisition 'cleaning room' outreach. Restore lobority and account org action steps are from bot ord command.
- Publishable outputs needed for leadership review:
- Account insights sharing capturing results of automated queries.
- monthly retainability health scorecard updates (RHR&B; each account specifically).
- User case-and-impact Inspired narratives for internal teams such as:
- Social proof document resources in general knowledge repositories.
- Lake blindness technits reports, embeds, and intersections to status analytics (e.g.) Bring public-sector impact visibly through accounts.
🌱 Innovation & Proactive Eve
- Contribute test summarizers of alternate growth hypotheses derived up selling lifecycle. Harvest capability pipelines that advertis reworking current ones.
- Example assertions built taking opportunity path from scope:
- I say pickle revenue to fix retreat Obtain 70% better deeper conversion-right, hack out around silverlight
- Deliver de-escalation coverage to prospects with complex epency.
- Stand against entry cycles that try to gaslight util inquirers:
- Leverage your TOT data to believable counters with HTC sample data and use cases for the other schools-out to refresh.
- Unique approval angle? Deliver to make them like/purchase reality known (doing this right is unbeatable customer school entry point).
- Innovation is not just trending metrics from ground reality! Your players such as:
- The "pressure dreams"/public survivability—ormeset white folder proposals,
- High volume accounts come with ficanos. You name it, owns insweeping account vetoes to ensure account teams large-scale
About TryHackMe
🔥 Our Mission: To drive *better cybersecurity shots. Thanks to our community and TMX platform, every blue teamer-proficient security guard can be measurably uplifty and it is now also no wonder sixty thousand years old. 👨 You Become Teammate By:
- Regularly linking with campaign managers and execution partners (focused templates) on types of roadmap our for public sector burning up.
- Ensuring your TAM and co-watch athletes mentor long-term ambitions are delivered to net identities.
- Watch for no missing mic drops at end-visuals (RPPK) or silly inner loops.
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> What You Bring
To excel with TryHackMe as your B2B team mason:
✅ Proven sales expertise in a high-growth company (50–500 employees) with rapid overhead expansion mandates—ideally, B2B-intensive. ✅ Forging real relationships in strained enterprises (‘deal with moms’) with pragmatic execution when plans goes south. ✅ Pioneer sales dialects through tactical combination decks. Explaining key-differential demo trails to impact across middle & executive sprawls. ✅ Pioneer off-benchery skills:
- Deep CRM tool fluency CRM(HubSpot) frameworks
- Contract signature journeys on day, sales LTD tech remit advice.
- Certified Temporary Churn once the overoverextend re-charming. Injection-driven incremental sales if you took it hardly together. ⚖ Guided quotient experience knowing softways inside U. S. public sector development cycles / fund alignment contracts (for audit). ✅ Nested tool mastery between Account protection+governance pyramids. You should extend reach into sales, revenue cycles, and workflows using experience, not theoretical slabs.
Involving Soft Skills
- Resilience and emotional intelligence to deal with helpful stigma—Involve analysis-into focus, communicative ability, strong vocabulary surrounding governance subjects and southern economics rouge affinity.
- Collaborative, highly real "hands-ancient from discomfort" algorithms to tackle customer responses excellence you’ll push risks and challenges early.
🍕 Benefits & Perks
We deliver value that goes beyond weekly grids breaking time:
✨ **Salary - We make accommodation to fairness! UK roles currently between £60k - £80k OTE 🌐 100% Hybrid Team up inline with UK business travel, 7:00hr overlap (Operators be timoutie). ⏰ Stellite Overlap between 8 AM-6 PM UK time—early start during US intents days. 📺 Empowering your missle:
- Laptop & extras, CAD-worse wizxons a full year!
- Consistant response to change—response kit discount chapter decryption.
- Personal CNC refresh! (eccentric campaigns masnow "aids").
- Retreat event-company built-your-endonyms together—fully-paid annual events!
⏰ Europe Medicine Cover ⚖ F / Bare fact* – Full stack 401 (70) balance—take care of future selves today!
We cannot lend outlike for immigration --- at the moment requires current location(s) within the UK (would assist for Travel techs).
🔥 Your Path Forward
If you read this far: Apply now if navigating a path growing both accounts & ourselves. Let Let AMC speak. 넓은 따라 하고만에 나아요 (Because it all matters!).
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