BT Local Business Scotland
B2B sales BT Business
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Company Description
BT Local Business Scotland is a dedicated BT partner that provides tailored communications solutions to businesses across Scotland. Led by a local team that understands the challenges organizations face today, the business connects local companies of all sizes to BT’s leading global network. Their customer base ranges from solo entrepreneurs and home workers to larger organizations with more than 100 employees, all receiving consistent, high-quality support. The team focuses on innovative solutions, long-term relationships, and repeat business by addressing each customer’s specific concerns. Small and medium-sized customers benefit from the same personal service and attention that BT’s largest corporate clients receive.
Role Description
This is a full-time, on-site B2B Sales role based in East Kilbride with BT Local Business Scotland. The role involves identifying and qualifying new business opportunities, managing a pipeline of prospects, and building long-term relationships with small and medium-sized customers across Scotland. The B2B Sales professional will consult with clients to understand their communication needs, present tailored BT solutions, prepare proposals, and negotiate contracts.
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Daily Tasks
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- Conducting outbound calls and meetings
- Following up on leads
- Maintaining accurate CRM records
- Collaborating with technical and customer support teams to ensure smooth delivery of services
- Monitoring account performance
- Acting on opportunities for upselling or cross-selling
- Contributing to local marketing or networking activities to promote BT’s services
Qualifications
- Strong B2B sales skills, including prospecting, pipeline management, and closing deals in a business communications or technology environment.
- Customer relationship management skills, with experience in account management, consultative selling, and delivering ongoing customer support.
- Commercial awareness and negotiation skills, including the ability to understand business challenges, build value-led proposals, and negotiate pricing and terms.
- Communication and interpersonal skills, with the ability to present solutions clearly, handle objections, and engage confidently with stakeholders at different levels.
- Organizational and time-management skills, including experience using CRM systems, managing multiple accounts, and prioritizing sales activities effectively.
- Comfort working in an on-site, team-oriented environment, with a proactive approach to collaboration and knowledge-sharing.
- Previous experience in telecommunications, IT, or digital infrastructure sales is beneficial.
- A valid driving license and willingness to travel to customer sites across Scotland, as required.
- Relevant education or training in business, sales, or a related field is an advantage, though equivalent experience is also valued.
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