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Job Profile Summary
The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.
Job Description
- Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
- Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
- Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
- Oversee and validate the delivery and quality of provided training
- Track the effectiveness of training interventions through multiple assessment tools
- Work with all team members to improve sales systems to achieve a positive customer experience
- Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
- Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
- Help create a culture of learning where individuals manage their own development, competence, and performance
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Additional Job Description
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Your very own career expert that helps elevate your application to the next level.
- 3+ years of experience working in a customer service, training, or sales capacity
- Expertise in training within your peer group
- Experience in high-volume calling
- Experience working with Salesforce.com or similar CRM
- Technical skills in MS Office
- Experience prioritizing concurrent projects and demonstrating project management skills
- Experience demonstrating multiple strategies, platforms, and skills to varied audiences
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