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Scottish Government

B3 - Fraud and Error Decision Making Team Leader - Social Security Scotland

Dundee
£49.4k – £59.2k/yr
Posted 3 days ago
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B3 - Fraud and Error Decision Making Team Leader - Social Security Scotland

Fraud and Error Decision Making Team Leader – B3 Position

Social Security Scotland are looking for an experienced and dynamic Team Leader to join the Fraud and Error Unit in the Error and Insights Branch.

About the Role

Do you have experience in:

  • Leading and motivating a team making complex benefit decisions?
  • Working effectively with stakeholders in a changing environment?
  • Contributing factual strategies to overcome challenges?

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If so, this high-profile opportunity might be the perfect fit.

Social Security Scotland’s Fraud and Error Resolution Unit (FERU) is seeking a Fraud Decision Making Team Leader to deliver excellence.

Responsibilities

  • Lead a team of Fraud and Error Decision Makers in ensuring fair, consistent and legally compliant decisions
  • ఉట్లింగ్ టీ methylene team adhere to instructions, policy intent, and resolutions
  • Contribute to the development, implementation, and review of high-quality decision-making guidance

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Requirements

No embedded requirements explicit in the raw text, but the role demands:

  • Leadership experience in a benefits and policy-based team
  • Strong knowledge of fraud and error resolution processes
  • Ability to guide a team under complex regulatory frameworks
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Skills

Team Leadership
Benefit Decision Making
Stakeholder Management
Data Analysis
Report Drafting
Compliance
Policy Implementation
Quality Service Management
Fraud Detection
Error Resolution

Location

Dundee, Scotland, United Kingdom

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