Babyzone
Babyzone Swansea Volunteers

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Company Description
Babyzone is a growing network of high-quality hubs that support families with children under five through free, welcoming spaces where parents and children can play, learn, and connect. Each local hub acts as a “one-stop shop” for health, early learning, parenting, and employment support, helping families build confidence, wellbeing, and brighter futures.
The Babyzone Flywheel is a self-reinforcing approach that links evidence-based programs, on-the-ground practice, and digital resources to continually improve support for families and practitioners. Insights from hubs are shared through open-access materials and the Babyzone Academy, which strengthens learning across the early years sector.
Babyzone is expanding across England and beyond, with a hub in Swansea and a large digital community reaching over a million parents and practitioners each year.
Role Description
Babyzone Swansea Volunteers support the day-to-day running of the Babyzone hub in Swansea, welcoming families with children under five into a safe, inclusive, and engaging space. This full-time on-site role involves helping to set up and tidy activity areas, assisting with play and learning sessions, and ensuring resources are available and accessible.
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Volunteers greet families, provide basic information about hub services, and signpost them to relevant health, early learning, or parenting support. They may help collect feedback, support events and workshops, and work closely with staff and partners to maintain a positive environment.


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The role includes collaborating with the team, following safeguarding and health and safety procedures, and contributing to a culture of respect, curiosity, and continuous improvement.
Qualifications
- Ability to build warm, respectful relationships with parents, children, and colleagues, demonstrating strong interpersonal and communication skills.
- Interest in early childhood development, family support, or community work, with a commitment to creating safe and nurturing environments.
- Organizational skills for managing activities, setting up spaces, and supporting the smooth running of sessions and events.
- Reliability, punctuality, and the ability to work collaboratively as part of a diverse, multidisciplinary team.
- Willingness to learn and follow safeguarding, confidentiality, and health and safety guidelines.
- Comfort working in a busy, face-to-face setting and adapting to changing needs throughout the day.
- Previous experience volunteering, working with children or families, or in community settings is beneficial but not essential.
- Ability to commit to a regular full-time schedule in Swansea and openness to ongoing training and development.
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