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Back Office Specialist (Poker)
**Back Office Specialist (Poker) – United Kingdom
This position is managed by a partner company handling all applications and next steps. Join a fast-growing iGaming team supporting the operational success of an innovative online poker platform.
In this role, you will:
- Manage the back-office configuration of tournaments, promotions, loyalty programs, and game settings to ensure a seamless player experience.
- Collaborate closely with integrity and product teams to maintain platform accuracy through testing, monitoring, and issue resolution.
- Work in a remote-first, technology-driven environment where precision, ownership, and continuous improvement are valued.
Ideal candidates have experience in online poker operations and enjoy working with detailed configurations in a dynamic setting.
Accountabilities
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Configure and maintain poker platform settings, including:
- Rake tables
- Betting limits and caps
- Prize distributions
- Tournament structures
-
Organise and manage tournament configurations, such as:
- Buy-ins and guaranteed prize pools
- Formats and blind structures
- Late registration rules, schedules, and player access restrictions
-
Set up and maintain:
- Rakeback programs
- Loyalty schemes
- Bonus mechanics, decay systems, and recurring reward payouts
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Configure promotional triggers for:
- Tournament tickets
- Free spins
- Free bets
- Other rewards with correct eligibility criteria and limitations
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Process operational requests related to:
- Account restrictions
- Fund freezes
- Bonus cancellations (in collaboration with integrity teams)
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Test all configurations in staging environments, identify issues, and implement timely corrections
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Monitor:
- Tournament launches
- Table activity
- Promotional functionality for smooth platform operations
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Maintain accurate documentation and changelogs for completed configurations and operational updates
Requirements
- At least 6 months of experience in managing the back office of an online poker platform, iGaming operator, or poker club
- Strong attention to detail for numerical configurations (rake structures, prize pools, payout multipliers)
- Solid understanding of online poker formats, including:
- Cash Games
- Multi-Table Tournaments (MTTs)
- Spin & Go tournaments
- Ability to work with operational checklists while maintaining accurate technical documentation
- Experience with poker platforms such as EvenBet Gaming, PPPoker, ClubGG, or similar (preferred)
- Knowledge of iGaming bonus mechanics, including:
- Wagering requirements
- Reward triggers
- Payout limitations (desirable)
- Basic SQL knowledge for validating configurations (considered a plus)
- Practical poker playing experience to understand gameplay mechanics (beneficial)
- Strong organisational skills, problem-solving abilities, and remote work independence
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Benefits
- Fully remote work with flexible workplace options
- Official employment, including administrative support
- 20 paid vacation days, public holidays, and paid sick leave
- Comprehensive private health insurance and psychological support
- Monthly flexible benefits budget for hobbies, sports, wellness, or personal interests
- Individual learning budget, corporate English lessons, workshops, and access to an online learning library
- Regular team-building activities, internal events, and knowledge-sharing sessions
- Clear career development through:
- Structured performance reviews
- Mentoring
- Professional growth programs
- Collaborative, innovation-driven culture with minimal bureaucracy and a focus on continuous improvement
How Jobgether Works
Your application will be evaluated using an AI-powered matching process aligned with the role's core requirements. Only the most suitable candidates will progress to discussions with the hiring company.
Data Privacy Notice: By applying, you consent to Jobgether processing your data under GDPR for candidate evaluation and employer sharing. You retain rights to data access, correction, erasure, or objection.
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