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Company Description
Uncle John’s Bakery is a Ghanaian specialist bakery in London, established over 30 years ago and known for traditional bread and cakes inspired by recipes used in Ghana for generations. The bakery prepares products from trusted family recipes, mixed onsite, weighed into individual tins, and baked in small batches for consistent quality. Under the guidance of head baker Uncle John, the team focuses on freshness and softness, reflecting the high standards of the Ghanaian community. While Ghanaian bread may be new to some, many customers become loyal fans after trying the bakery’s unique products. Uncle John’s Bakery offers a friendly, culturally rich environment for team members who care about craft, quality, and customer experience.
Role Description
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The Bakery Manager role is a full-time, on-site position based at Uncle John’s Bakery in London. This role oversees daily bakery operations, including supervising baking schedules, coordinating production, and ensuring all products meet quality and freshness standards. The Bakery Manager leads and supports the team, organizes staff rotas, and provides guidance on baking techniques and food safety practices. Responsibilities include:
- Managing inventory and supplies
- Monitoring stock levels
- Working closely with suppliers to maintain consistent product availability
- Engaging with customers, handling feedback or concerns
- Ensuring an excellent in-store experience
- Contributing to process improvements that support efficiency and profitability
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Qualifications
- Strong bakery and baking skills, with experience in bread and cake production
- Knowledge of food safety, hygiene standards, and compliance with local regulations
- Customer service skills, with a focus on creating a welcoming and respectful environment
- Inventory control skills, including managing stock levels, ordering supplies, and reducing waste
- Previous experience in a supervisory or managerial role within a bakery, food service, or retail environment
- Ability to lead and motivate a diverse team, with strong communication and interpersonal skills
- Excellent organizational and time-management abilities, with attention to detail under pressure
- Flexibility to work early mornings, weekends, and peak periods as required
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