University Hospitals Birmingham NHS Foundation Trust
Band 2 Administrator - Urgent Community Response / Virtual Wards
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Band 2 Administrator - Urgent Community Response / Virtual Wards
Job Summary
The Solihull Urgent Community Response and Virtual Ward Team work as part of the Division to deliver Urgent Community Response, supporting patients within their own homes who are at risk of hospital admission to facilitate them being seen assessed and treated at home. Virtual Wards aim to deliver intervention within the patient's usual place of residence to provide rehabilitation at home, supporting hospital avoidance and early supported discharge. The team work collaboratively with GPs, OPAL plus, West Midlands Ambulance Service, Solihull Community Nursing, Solihull Community therapy etc, with the aim to work as a multidisciplinary team to facilitate care delivered within the community.
An opportunity has become available for an administrator to support the team who is enthusiastic and self motivated to join our friendly integrated Community Hub based at Solihull Hospital.
Prospective applicants must have excellent inter-personal skills, good customer service experience and enjoy dealing with the public on the phone.
We are looking to recruit an enthusiastic and committed administrator to join our friendly Admin team. There are two posts available, one post is full time, 37.5 hours and one is part time, 22.5 hours which can be flexible within our shift times. The Admin Team support the Community Services teams based on Ward 10 at Solihull Hospital. We provide Admin cover between 8am and 6pm Monday to Friday and 9am -- 5pm Saturdays and Sundays. We also cover bank holidays throughout the year
Main Duties, Tasks & Skills Required
The successful candidate will be responsible for providing a comprehensive and full ranging administration/co-ordination service, liaising with both internal and external agencies and will need excellent communication, time management, administrative and Microsoft office skills. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The ideal candidate should be organised, proactive and flexible. Previous experience and IT skills are essential.
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This is a fantastic opportunity to join a friendly and supportive service. We are a very busy team and as an Administrator you will have multiple responsibilities within our integrated Community Hub based at Solihull Hospital. You should have excellent inter-personal skills, good customer service experience and enjoy dealing with the public on the phone. There are two posts available, one post is full time, 37.5 hours and one is part time, 22.5 hours which can be flexible within our shift times.
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job Description
Please Note : For a detailed job description for this vacancy, please see attached Job Description
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Person specification
Qualifications
Essential
- Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4
Experience
Essential
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment
Desirable
- Experience of working in Healthcare
Additional Criteria
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Ability to travel to multiple sites
- The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to work under pressure and deal with stressful situations
Desirable
- Ability to handle cash
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Sarah Marks
01214245666
Pay scheme
Agenda for Change
Band
Band 2
Salary
£25272.00 to £25272.00 Yearly
Contract
Permanent
Working pattern
Part-Time, Full-Time, Flexible Working
Reference number
304-9017921
Job locations
Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
Attachments
Job Description
Band 2 Administrator or Coordinator – Clinical JD PS .pdf – 475KB Opens in a new window
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