University Hospitals Birmingham NHS Foundation Trust
Band 3 Medical Secretary - Cardiology
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Job Summary
An exciting opportunity has become available for a part-time post (20 hours/week) in the Cardiology Department at Queen Elizabeth Hospital UHB.
This is for an individual who relishes a challenge and is keen to use their own initiative. The applicant must be able to work under pressure and have excellent problem-solving and time management skills to meet competing priorities.
The successful post holder should have a proactive and friendly attitude and be able to meet the main duties of the role as identified in the job description.
- You will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultant and wider team.
- You must possess excellent organisational skills and be experienced in dealing with confidential information.
- You will need to be resilient, flexible to changing daily priorities and remain calm under pressure.
- In return, you will receive an excellent support network, training opportunities, and a real chance to excel within a highly motivated team.
The successful candidate will have a good standard of English and be proficient in MS Office as well as other software applications.
For informal enquiries and/or visits, please contact Alisha Fernandes, Cardiology Office Manager on 0121 371 7624 or via email on alisha.fernandes@uhb.nhs.uk.
Main Duties, Tasks & Skills Required
- Provide excellent telephone skills. Accurately record telephone messages and other enquiries and refer as appropriate.
- To provide a point of contact for patients/relatives/carers, GPs, and other healthcare providers.
- Be sympathetic and sensitive to the requirements of staff, service users when communicating by telephone or face to face, including dealing with a difficult situation, e.g., aggressive or demanding behaviour.
- Attend admin team/departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas, and communicating effectively.
- To maintain the Consultant's diaries as required.
- Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits.
- Work collaboratively as part of an integrated team.
- Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.
- Accurately input data using a variety of Trust IT systems in a timely way.
- Strictly adhere to Caldicott and the Data Protection Act.
- Provide reciprocal cover for secretarial team during annual leave and sickness absence.
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About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value, and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do, and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such, we want to attract and recruit talented individuals from all backgrounds and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long-term health condition, mental health, or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job Description
Please Note: For a detailed job description for this vacancy, please see attached Job Description
Person specification
Qualifications
Essential
- Good General Education (e.g., GCSE English and Maths A-C) GCSE Level 9-4.
- Business Administration NVQ level 3 or equivalent experience in a clerical environment.
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Experience
Essential
- Experience of dealing with the Public/Customer service experience.
- Experience of working with a range of Microsoft Office packages (e.g., Word, Excel, and Outlook).
- Experience of using IT systems.
Desirable
- Experience of working in a busy environment.
- Experience of working in Healthcare.
Additional Criteria
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services.
- Confident in dealing with people at all levels.
- Must be able to demonstrate an understanding of equality and diversity.
- Mature, open, and flexible approach to work.
- Demonstrates care and compassion.
- Good inter-personal and communication skills.
- Good organisational skills.
- Team Player.
- Conscientious.
- Demonstrates reliability, motivation, and commitment.
- Ability to travel to multiple sites.
Desirable
- Ability to work under pressure and deal with stressful situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Alisha Fernandes
alisha.fernandes@uhb.nhs.uk
0121 371 7624
Pay scheme
Agenda for Change
Band
Band 3
Salary
£25760.00 to £27476.00 Yearly
Contract
Permanent
Working pattern
Part-Time, Flexible Working
Reference number
304-1101258
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Attachments
- Job Description
- Band 3 Secretary JD PS.pdf – 470KB (Opens in a new window)
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