University Hospitals Birmingham NHS Foundation Trust
Band 3 Medical Secretary- Oral and Maxillofacial Surgery
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Oral and Maxillofacial Department – Part-Time Support Secretary (15hrs/week)
Our busy but friendly Oral and Maxillofacial Department is seeking a support secretary to join our team. We are looking for an enthusiastic candidate who can learn quickly, follow instructions, and bring a friendly, personable nature to the role.
If you enjoy typing and have excellent telephone manner, we would love to hear from you!
Main Duties, Tasks & Skills Required
- Typing clinical letters and medical correspondence
- Booking patient appointments
- Managing and liaising with patients regarding appointment arrangements
- Confident, professional telephone communication is essential
- Operating in a fast-paced environment with a strong focus on accuracy and confidentiality
About Us
We value diversity and inclusion, fostering a workplace where everyone feels valued, supported, and inspired to thrive.
At University Hospitals Birmingham NHS Foundation Trust, our mission is to provide excellent care and create an inclusive culture. We commit to:
- developing culturally competent leaders
- ensuring our values drive everything we do
- offering equal opportunities for all employees, regardless of background or disability
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Job Description
For precise details please see the full job description attached.
Person Specification
Essential Qualifications
- Good general education (GCSE English and Maths – grades 4 to 9)
- Business Administration NVQ Level 3 or equivalent experience in a clerical/resupport role
Desirable Qualifications
- AMSPAR Certificate or equivalent knowledge of medical terminology
Experience
Essential Skills
- Assured experience dealing with the public or customer service
- Ability to use a standard range of Microsoft Office applications (Word, Excel, Outlook)
- Experience with IT systems
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Desirable Experience
- Ability to manage workloads in a busy environment
- PreCEDING experience in healthcare settings would be advantageous
Disclosures & Security
- This position undergoes Disclosure and Barring Service (DBS) checks under the Rehabilitation of Offenders Act (Exceptions Order) 1975. Potential convictions can be considered as part of the recruitment process.
Application Support
Need help? Contact: Sharon Dillon Sharon.Dillon@uhb.nhs.uk Tel: 0121 371 5029
Job Details
- Band: Band 3
- Salary: £25,760 to £27,476 per year (Agenda for Change)
- Contract Type: Permanent, Part-Time, with flexible working options
- Location: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH (Ref: 304-1099833)
[See full job description (PDF) attachment named “JD PS – Band 3 Medical Secretary” for detailed requirements.]
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