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Birmingham and Solihull Mental Health NHS Foundation Trust

Band 3 Team Administrator - ADHD Team

Bromsgrove
Posted about 22 hours ago
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An exciting opportunity has become available for an enthusiastic and motivated admin member to join the Community ADHD Team.

About the Role
The ADHD Team provide assessment, specialist support, treatment and care planning for service users with mental health problems such as depression and psychotic mental illness.

Key Responsibilities

  • Excellent communication, attention to detail, and interpersonal skills are essential for this busy role.
  • Proven ability to work to tight deadlines.
  • Ability to use Microsoft Office applications.
  • Good telephone manner.

Job Requirements
The job description and person specification are an outline of the tasks, responsibilities, and outcomes required of the role.

Role Duties
The successful applicant will be a focal point for patients booking appointments and processing referrals. Working as a team player, you will need to be highly motivated, flexible, and enthusiastic with excellent organizational, communication, and IT skills. You will need to meet deadlines and be able to work under pressure. You will be required to provide a comprehensive administrative and secretarial support service to the Team Manager and clinical staff within the team, accordingly. The post holder will be expected to have a caring, professional, and empathic approach, whilst also maintaining boundaries and confidentiality. Liaising with multi-disciplinary team members, other health professionals, and staff within the trust, GP’s, Social workers, Service users, Carers, and other appropriate agencies.

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About Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialized services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.

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Our population is culturally diverse, characterized in places by high levels of deprivation, which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Contact Information
For further details / informal visits contact:

  • Name: Owen Claridge
  • Job Title: Support Service Manager
  • Email Address: owen.claridge@nhs.net
  • Telephone Number: 0121 301 3442
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Skills

Administration
Secretarial Support
Microsoft Office
Communication Skills
Attention To Detail
Interpersonal Skills
Organizational Skills
IT Skills
Telephone Manner
Time Management
Confidentiality
Multi-disciplinary Teamwork
Patient Booking
Referral Processing

Location

Bromsgrove, England, United Kingdom

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