University Hospitals Birmingham NHS Foundation Trust
Band 4 Cancer Support Worker - ENT CNS Teams
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Job Summary
We have an exciting opportunity to employ a Thyroid Cancer Support Worker as part of the Thyroid Cancer Clinical Nurse Specialist team.
Reporting to the Lead Thyroid Cancer CNS, the post holder is responsible for gathering and inputting into the Trust's Remote Monitoring Systems (currently held on the SCR-RMS) all remote surveillance tests undertaken by cancer patients.
Main Duties, Tasks & Skills Required
- Providing regularly supported conversations with the person living with cancer, assessing their holistic needs, and supporting them to self-manage by providing relevant information and advice, and signposting to other resources and services available to meet their identified needs.
- Coordinate remote surveillance and monitoring through appointments for investigations and feedback of results for non-complex cases.
- Coordinating nurse-led telephone appointments for those with complex results from remote surveillance and monitoring investigations.
- Comment on proposed changes to policies and procedures.
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values-driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
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Job Description
Please Note: For a detailed job description for this vacancy, please see attached Job Description
Person Specification
Qualifications
Essential
- Experience of working in a multidisciplinary team
- Experience of working in a healthcare setting
- Customer Care experience
- Knowledge of patients' needs when being treated/cared for in a healthcare setting
- Accurate data entry, typing and checking skills
- Ability to produce letters/reports using Word and Excel
- Understand own limitations and know where to seek advice and support.
- Have an understanding of the physical and psychological needs of a patient
- Knowledge of the elements of personalised care initiatives in cancer
- Experience of using Microsoft Office, including Word, Excel and PowerPoint
- Experience of using full range of IT systems and patient data systems
- Experience of working with patients with cancer
Desirable
- Computer Literacy Course e.g. ECDL (D)
Experience
Essential
- Experience of working in a multidisciplinary team
- Experience of working in a healthcare setting
- Customer Care experience
- Knowledge of patients' needs when being treated/cared for in a healthcare setting
- Accurate data entry, typing and checking skills
- Ability to produce letters/reports using Word and Excel
- Understand own limitations and know where to seek advice and support.
- Have an understanding of the physical and psychological needs of a patient
- Knowledge of the elements of personalised care initiatives in cancer
- Experience of using Microsoft Office, including Word, Excel and PowerPoint
- Experience of using full range of IT systems and patient data systems
- Experience of working with patients with cancer
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Desirable
- Experience of handling patient complaints
- Experience of using Somerset Cancer Register
- Understanding of Primary Care, GP and community services Experience of working in the NHS
- Experience of using digital dictation systems
- Have the ability to triage to the appropriate services
Additional Criteria
Essential
- Reliable and adaptable
- Good listener
- Ability to demonstrate empathy
- Working across UHB hospitals as per job requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Kimberley Wroe
0121 371 4510
Pay scheme
Agenda for Change
Band
Band 4
Salary
£28392.00 to £31157.00 Yearly
Contract
Fixed Term
Duration
12 Month(s)
Working pattern
Full-Time, Flexible Working
Reference number
304-1100788
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Attachments
Job Description
Band 4 JD PS.pdf – 489KB Opens in a new window
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