Avon and Wiltshire Mental Health Partnership NHS Trust
Band 4 Clinical Lead Administrator - S.Glos
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Job Title: Lead Administrator
We’re seeking an enthusiastic and highly skilled Lead Administrator to join South Gloucestershire’s Psychological Therapies clinical administration team.
We are a multidisciplinary team providing specialist psychological interventions to service users within our community. Our work is rooted in empathy, collaboration, and care where compassion, innovation, and inclusivity are at the heart of everything we do.
Key Responsibilities
- Bring strong administrative experience alongside excellent communication and IT skills, with an understanding of secondary mental health services.
- Be empathetic and have experience in taking frontline telephone calls.
- Supervise a band 3 colleague as part of a job share role.
- Work 15 hours per week on Thursday and Friday.
Job Requirements
- Comprehensive administration and support to the Psychological Therapies clinical team.
- Work to a high standard, be highly motivated, flexible, and multi-skilled with excellent organisational skills.
- Possess excellent working knowledge of all Microsoft Office systems including Word and Excel.
- Meet deadlines, enter and collate data (key performance indicators), and maintain standards relating to administrative processes.
- Work within a team effectively and share work streams where appropriate.
- Maintain diaries, arrange meetings, take formal minutes, and keep appropriate records on the most up-to-date templates.
- Provide support to other teams within the locality, including setting up and note taking for formal HR processes.
- Line manage others and provide support and guidance for matters escalated to them.
- Work without direct supervision, manage their own workload, and report to the Head of Psychological Therapies and Locality Business Coordinator.
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About AWP
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust), a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We serve approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire, and in parts of Dorset.
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Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
Diversity and Inclusion
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities, and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives, and knowledge to AWP, as diversity makes us stronger.
Contact Information
For further details or informal visits, contact:
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Name: Carrie Trott
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Job Title: South Glos Locality Business Coordinator
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Email Address: c.trott@nhs.net
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Sue Young
Email Address: susan.young7@nhs.net
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