University Hospitals Birmingham NHS Foundation Trust
Band 4 Medical Secretary - Diabetes
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Band 4 Medical Secretary – Diabetes Department
Job Summary
We are seeking to recruit an enthusiastic and motivated full-time band 4 medical secretary to join our friendly secretarial team within the Diabetes Department at the Queen Elizabeth Hospital Birmingham.
This is an exciting opportunity for an individual who thrives on challenge and loves to take initiative. The successful candidate will be a key member of the Secretarial Team, responsible for delivering professional, high-quality secretarial and administrative support within a medical setting.
Main Duties, Tasks & Skills Required
The ideal candidate will have:
- Minimum 2 years’ experience in medical secretarial work
- Excellent touch-typing and audio typing skills
- Strong knowledge of medical terminology
- Working knowledge of the RTT (Referral to Treatment) pathway
- Experience managing clinical waiting lists
- Fluency with Microsoft Office (Word, Excel, Outlook) and healthcare IT systems
Key Attributes Required
✅ Proactive and approachable personality ✅ Supportive attitude towards patients and colleagues ✅ Conscientious, reliable, and committed approach ✅ First-class organisational and time management skills ✅ Confidentiality experience in handling sensitive information ✅ Ability to work independently and as part of a team
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About University Hospitals Birmingham NHS Foundation Trust
We value an inclusive and supportive culture, fostering belonging and ensuring every member of staff can thrive. Our values-driven approach, combined with a diverse and compassionate workplace, means we attract and retain talent from all backgrounds.
For staff with disabilities, including physical, mental health, neurodiverse, or long-term health conditions, we are committed to reasonable adjustments to facilitate their success.
Person Specification
Qualifications (Essential)
- GCSE English & Maths (Grade 9-4/C or above)
- NVQ Level 3 in Business Administration (or equivalent experience in a clerical role)
Desirable Qualifications
- AMSPAR Certificate or equivalent qualification in medical terminology
Experience (Essential)
- Customer/patient service experience
- Familiarity with Microsoft Office (Word, Excel, Outlook)
- Experience using healthcare IT systems
Desirable Experience
- Capabilities in a busy clinical environment
- Previous healthcare.admin pathway
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Key Competencies (Essential)
🔹 Team collaboration with adaptability to service needs 🔹 Confident engagement at all professional levels 🔹 Demonstrated understanding of equality, diversity, and inclusion 🔹 Mature, flexible, and patient-centred attitude 🔹 Strong interpersonal and communication skills 🔹 Proven ability to maintain accuracy, reliability, and commitment
Desirable Attributes
🔸 Calm under pressure and crisis management skills
DBS Check
This role is subject to the Rehabilitation of Offenders Act 1975. A full Disclosure and Barring Service (DBS) check will be conducted as part of the hiring process.
Contact for Further Assistance
Nadine Newey E: nadine.newey@uhb.nhs.uk T: 0121 371 4823
Salary & Conditions
- Pay Band: Band 4 (Agenda for Change)
- Salary: £28,392.00 – £31,157.00 per year
- Contract: Permanent, full-time
- Working Pattern: Full-time with flexible hours
- Location: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham B15 2TH
Reference Number
304-1101242
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