University Hospitals Birmingham NHS Foundation Trust
Band 4 Medical Secretary - Supervisor
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Job Summary
We have an exciting opportunity to recruit a motivated and passionate Medical Secretary/PA to our Lower GI Surgery Team. You will work collaboratively with the current Secretarial Team and provide secretarial and administrative support to two Consultant Lower GI Surgeons. The Lower GI Service is busy and fast-paced, providing a high level of care to patients with both malignant and benign conditions.
Previous medical secretarial experience is essential, with high-level typing and administrative skills. Excellent communication skills, time management and prioritization skills, as well as attention to detail, are also essential in order to meet Trust Targets and tight deadlines. You will need to be a friendly individual who enjoys working as part of a Team, as well as individually, as the other Medical Secretaries do. Our Medical Secretaries ensure the smooth running of the Lower GI Surgery Service, whilst carrying out secretarial and administrative duties to a high standard.
If you would like an informal chat to discuss the role in more detail, then please contact Vicky Jones on 0121 371 5882 or email victoria.jones3@uhb.nhs.uk.
We look forward to receiving your application.
Main Duties, Tasks & Skills Required
- Typing of clinical and administrative letters.
- Management of waiting lists and theatre lists.
- Booking/Management of Outpatient appointments.
- Opening and distribution of incoming mail, using judgement to decide which are for urgent action.
- Diary management.
- Prioritize own workload to meet Service needs and deadlines.
- Working as part of a Team.
- Provide effective communication via telephone, face-to-face, and email.
- Meeting Trust Targets.
- Ensure that Mandatory Training is completed as required.
- Data Protection and confidentiality in line with Trust policy and procedures.
- Adhering to Trust Values.
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University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value, and feels valued. We do this by developing compassionate and culturally competent leaders, being values-driven in all that we do, and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such, we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long-term health condition, mental health, or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job Description
Please Note: For a detailed job description for this vacancy, please see the attached Job Description
Person Specification
Qualifications
Essential
- Good General Education (e.g., GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Working knowledge of medical terminology
Experience
Essential
- Experience of working as a Medical Secretary
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (e.g., Word, Excel, and Outlook)
- Experience of using IT systems
- Experience of working in Healthcare
- Good Organizational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multitask
- Able to work to deadlines
Desirable
- Experience of working in a busy environment
Additional Criteria
Essential
- Good communication/customer care skills both written and verbal demonstrating sympathy and compassion
- Good keyboard/IT skills
- Good organization skills and ability to multitask
- Good time management skills
- Ability to deal professionally with enquiries from staff, patients, and visitors
- Ability to problem solve
- Understand confidentiality and apply the principles in everyday working practice
- Ability to pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature, open, and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills
- Good organizational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation, and commitment
- Ability to travel to multiple sites
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Desirable
- Ability to work under pressure and deal with stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Victoria Jones
01213715882
Pay scheme
Agenda for Change
Band
Band 4
Salary
£28392.00 to £31157.00 Yearly
Contract
Permanent
Working pattern
Full-Time, Flexible Working
Reference number
304-1101731
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Attachments
Job Description
Band 4 JD PS.pdf – 479KB Opens in a new window
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