Avon and Wiltshire Mental Health Partnership NHS Trust
Band 8a Clinical Service Manager - Bristol

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Job Description
Role Overview
To be responsible for the management of the delivery of Mental Health Support Teams (MHST) across defined areas in Bristol. To manage and deliver MHSTs within an integrated pathway model in partnership with Off The Record to an agreed set of aims and objectives which are defined, delivered, and monitored through an integrated governance approach. To work in close collaboration with a range of partner services to ensure seamless delivery of care across the pathway of services.
In December 2017, the government created MHSTs to work with children and staff in education settings. The aim is to have 100% coverage across BNSSG by 2029. The aim of these teams is to provide extra capacity to deliver evidence-based psychological interventions in schools and create better links with wider services. Each team covers a population of approximately 8000 children and young people, or up to 20 educational settings. Education Mental Health Practitioners and Senior Mental Health Clinicians will be recruited to the MHST later in the year ready to start training in February 2021. This post will manage the development and implementation of these teams including developing a service structure, employing staff, and developing key relationships with partner agencies, especially within the education system.
Key Responsibilities
- To take management and leadership responsibility for the operational delivery of services within the designated service area.
- To manage the capacity of the service using established tools and techniques including entry and exit criteria and highlight underlying issues to the CAMHS Head of Operations and CAMHS Senior Manager.
- To work closely with acute care colleagues to ensure seamless delivery of the pathway of services within the local area, addressing bottlenecks and working collaboratively to find solutions which improve patient flow and experience.
- To represent the Trust professionally and positively at all times, with staff, local partners, service users, and carers.
- To contribute to the Integrated Business Plan for the Area and Local Delivery Unit (LDU) as part of the LDU delivery strategy and the Trust’s overarching Integrated Business Plan.
- To deliver operational services in line with national, Trust, and LDU strategic objectives and policies.
- To liaise with service users, carers, staff, and partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments.
- To ensure involvement of the team managers in service area planning, delivery choice, and governance including the maintenance of links with key groups/networks.
- To contribute towards the management of identified projects within the service area.
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About Us
We are the lead provider of healthcare for people with serious mental illness, learning disabilities, and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset, and South Gloucestershire.


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We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective, and provide a positive all-round experience for our patients, families, and carers. And we believe passionately in treating everyone with kindness, respect, and empathy.
Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200 miles, to more than 1.8 million people.
At AWP, we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities, and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives, and knowledge to AWP, as diversity makes us stronger.
Contact Information
For further details / informal visits contact:
- Name: Rosina Moore
- Job Title: Senior CAMHS Manager
- Email Address: rosina.moore2@nhs.net
- Telephone Number: 07783830316
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