Spire Healthcare Group plc
Bank Host and Catering Assistant
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Job Description
Bank Host and Catering Assistant | Spire Norwich Hospital | Ad-Hoc Shifts
Spire Norwich Hospital has an opening for a Host and Catering Assistant to join the bank team.
Duties And Responsibilities
- To assist in the preparation and delivery of a food and beverage service to patients, consultants, and staff in both the staff restaurant and patient rooms, through basic food preparation and service. Ensuring that all work is carried out in a hygienic and methodical manner.
- To assist, as directed, with preparation, presentation, and service of food and beverages, to the specified standard, to staff, patients, and consultants.
- To assist with the service of food to staff, consultants, visitors, and patients in both the restaurant and wards.
- To pro-actively engage with patients to raise awareness of the availability of a food and beverage service that can be tailored to suit their individual needs.
- To take orders from customers in relation to food and beverage requests, adhering to any special dietary requirements or specific needs.
- To maintain adequate control of all stock through stock rotation, date checking, and ensuring packaging is intact.
- To adhere to all statutory regulations, pertaining to the safety and hygienic operation of the kitchen and ancillary areas, as per the catering policy.
- To comply with the health and safety procedures in accordance with current legislation.
- To undertake general cleaning and washing up duties associated with a large commercial kitchen in accordance with a schedule of works.
- To maintain a high standard of cleanliness and hygiene in all tasks and duties.
- To report to your immediate supervisor any information relating to customer/client complaints, compliments, or any incident of accident, fire, loss, theft, or damage.
- To attend meetings and training courses as may be necessary from time to time.
- To provide cover in other catering areas during periods of holidays, sickness, etc.
- To maintain a high standard of personal hygiene at all times.
- To report for duty at the designated time, dressed in the correct uniform.
- To carry out any reasonable request by management, relating to the efficient operation of the catering department.
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Shifts - Mon - Sun between the hours of 6am - 9pm
Who We're Looking For
Whilst no formal qualifications are required, you must be able to communicate with other members of staff and patients clearly, and your personal appearance must be of a high standard, expected in a professional healthcare environment.
- Basic food hygiene certificate desirable
- Experience of working in a catering role would be ideal
- Awareness and understanding of Health & Safety at Work
Bank Benefits
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Smartspending discounts (in addition to Blue Light discounts) via ‘Spire for You’
- Wellbeing Centre access via ‘Spire for You’
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Knowledge, support, and guidance through your recruitment journey from Spire’s specialist Resourcing Team
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Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
We commit to our employees’ well-being through work-life balance, on-going development, support, and reward.
“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales, and Scotland. It provides diagnostics, inpatient, day case, and outpatient care, operates a network of private GPs, and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal, and dermatological services.”
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
For us, it's more than just treating patients; it's about looking after people.
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