Black Country Housing Group
Bank Housekeeping Assistant
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Contract: 0 hours per week (Casual)
Location: New Bradley Hall, Compton Drive, Kingswinford, DY6 9NS
Salary: £12.85 per hour
Overview:
At Black Country Housing Group, we are committed to providing exceptional care and support to our residents, with a strong emphasis on respect, dignity, and individual rights. We believe in creating a warm, friendly, and inclusive environment where everyone feels valued and appreciated. We are now looking for a Bank Housekeeping Assistant to join the team, helping to keep the residential home clean and safe for our residents, staff and visitors.
New Bradley Hall is a purpose built, dementia friendly home, offering the highest quality of residential care in a stylish and homely environment. The home provides 66 en-suite rooms across three floors, all furnished to the highest standard. There are a range of lounges and quiet rooms, so that individuals are able to enjoy a varied lifestyle. Within the home there is also a purpose built cinema room, on-site hairdressing facilities and a café area. Our aim is to provide the right care, tailored to meet residents’ individual needs and preferences. We want to support residents to maximise their independence.
Please note that this post is subject to a full disclosure and barring service (DBS) enhanced check which will be undertaken as part of pre-employment checks and we are unable to accept applications from anyone who requires visa sponsorship.
Job Description:
Duties of the role include, but are not limited to:
- To undertake bed making with the help of the residents, if they are capable, and if they are not, to do the task for them.
- To provide a high quality Housekeeping service to ensure all areas of the home are cleaned to a high standard and that all linen and resident’s personal clothing/items are correctly laundered.
- To ensure that all areas of the Care Home are cleaned to a high standard in compliance with the specific cleaning guidelines and schedules and that they effectively meet the residents’ and homes needs.
- To collect dirty laundry and when time is available, deal with laundry.
- To check that all residents’ personal clothing and items are individually labelled, maintained in good repair, and returned to the correct resident in a timely manner after each laundry session.
- To check all areas of the home are supplied with adequate housekeeping items and inform the manager of any shortages.
- To understand and comply with all statutory and legal requirements that are relevant such as Health & Safety, COSHH, and all aspects of the Health & Social Care Act, to ensure a safe and efficient laundry service in the home. Understand and have an awareness of Infection Control.
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Person Specification:
Essential:
- Experience of providing a domestic/cleaning service, ideally within a residential care setting.
- Understanding of COSHH.
- Understanding of Infection Prevention and Control.
- Knowledge of care and safeguarding procedures.
- Be comfortable with manual handling processes and able to carry these out in a safe manner.
Benefits:
- Enhanced weekend and bank holiday pay.
- Staff recognition scheme and 100% annual attendance reward.
- Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters.
- Enrolment into a life assurance programme and access to an attractive contributory pension scheme.
- Access to a virtual GP and various wellbeing events and activities throughout the year.
- A broad learning and development programme to support your continuous professional development.
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About Us:
With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations.
Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers.
At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People.
As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses.
How to Apply:
To apply for this role, please complete the application form and upload your CV.
Closing Date: 27th July 2026*
Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications.
If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via HR.BusinessSupport@bchg.co.uk who will be happy to assist.
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