Spire Healthcare Group plc
Bank Medical Records Administrator
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Medical Records Administrator (Bank/Zero Hours)
Location: Spire Murrayfield Hospital, Wirral Hourly Rate: £12.76 per hour Contract Type: Bank/Zero Hours Flexible Working: Shifts between Monday–Friday (8:00 AM–6:00 PM), with occasional weekends
About Spire Healthcare & the Role
Spire Murrayfield Hospital is a state-of-the-art private healthcare facility delivering fast access to specialist consultations, advanced diagnostics, and high-quality aftercare. As a Medical Records Administrator, you’ll play a pivotal role in maintaining efficient and secure case note management—ensuring timely retrieval, accurate filing, and GDPR-compliant handling of patient information.
Contract Summary:
- Work on-demand with flexible shifts to cover busy periods, sickness cover, or annual leave.
- Join a dynamic hospital equipped with modern amenities, from onsite parking to career progression opportunities.
Key Responsibilities
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Case Note Tracking & Filing:
- Use Trackfile to log and monitor the movement of case notes between departments.
- Organise and file documentation to guarantee a fast, accurate retrieval service for clinicians, wards, and clinics.
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Patient Information Management:
- Extract and forward case notes, ensuring timely bookings and proper handovers (either physical or electronic).
- Maintain case note folders per agreed standards, updating files and merging inactive sets as required.
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Record Retention & Compliance:
- Audit attendance logs, dates, and alert sheets against the Patient Administration System to assess disposal or off-site storage eligibility.
- Ensure evidence files are complete, current, and structured for inspection—following up on missing documents and collaborating with off-site storage teams.
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GDPR & Data Protection:
- Handle patient information confidentially, adhering to GDPR, the Data Protection Act, and Spire’s policies.
- Communicate accurate records between wards, clinics, and offices while protecting sensitive data.
Person Specification: Who We’re Looking For
- Education: A good standard of secondary education with proven literacy and numeracy skills.
- Experience:
- Previous role in clerical, medical, or customer service environments, preferably with officetype record management.
- Hands-on knowledge of GDPR and data protection laws.
- Technical Skills:
- Proficiency in IT/computer systems, including word processing, databases, or hospital software.
- Soft Skills:
- Exceptional interpersonal and communication skills—both written and telephone-based (able to interface with diverse medical teams).
- Progressive team player with adaptability to high-pressure environments.
Benefits & Support
Spire Healthcare invests in its staff with a generous benefits package, tailored to bank workers:
- Competitive Pay: £12.76/hr, paid weekly.
- Flexible Workload: Higher rates for shifts during peak demand (e.g., annual events, vacations).
- Cost Savings:
- Free onsite parking (saving ~£50/month).
- Free uniform and DBS clearance for security.
- Career Growth:
- Pathways to permanent roles within Spire.
- Ongoing training and full induction, including mandatory updates.
- Well-Being:
- Blue Light Card membership.
- Spire’s in-house pension scheme.
- Ease during recruitment with 1:1 guidance from the specialist Resourcing Team.
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Our Values: Delivering Excellence Together
We uphold a caring, ethically driven culture rooted in:
- Driving clinical excellence and patient-centred outcomes.
- Maintaining transparency—“doing the right thing.”
- Simplicity: streamlining processes to focus on what matters.
- Collaboration & recognition: celebrating team achievements and individual contributions.
About Spire Healthcare
UK’s largest independent private hospital group, spanning 38 hospitals and 50+ clinics across England, Wales, and Scotland. Beyond treatments, we’re committed to whole-person care—immersed in your health’s long-term journey.
Closing Date: Applications may close earlier should sufficient candidates be received to streamline recruitment. Apply now to secure your consultation!
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