Bank Medical Secretary

Job Description

Bank Medical Secretary | Private Hospital | Bank, 0 hours contract | Flexible working | Chatham, Kent

Spire Alexandra Hospital is currently recruiting for a Bank Medical Secretary to join their team on a bank, zero-hour contract.

Spire Alexandra Hospital offers world-class care and is part of one of the UK’s most respected private hospital groups. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.

Duties And Responsibilities

To provide a proficient and professional medical service to consultants, providing cover as and when required to other members of the department. Acting as point of contact for patient enquiries, offering outstanding customer service at all times.

Providing an efficient and timely secretarial service to assigned consultants and any other associated teams. Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner Liaising with insurance companies and other external agencies, as appropriate Production of medical letters, operation/clinic notes and discharge summaries. Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date Developing good working relationships with consultants, administration teams, nursing staff and any other departments Manage outpatient bookings, where required, ensuring the appointments process runs smoothly Manage Consultants’ records and filing Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. To present a professional, smart image at all times, ensuring adherence to hospital uniform policy Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.