Spire Healthcare
Bank Medical Secretary
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Bank Medical Secretary | Bank | Private Hospital | Flexible Working | Chatham, Kent
Spire Alexandra Hospital are looking for an experienced Medical Secretary to support our fantastic hospital on the bank.
Our team of bank medical secretaries provide cover during annual leave, sickness, and high volume periods. Working as part of our bank team will suit someone who does not need set hours per week/month and would like a degree of flexibility with regards to hours/days required to work.
Main Responsibilities:
- To answer telephone queries, allay fears, and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using Practice Manager and SAP.
- Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
- Type up clinic letters using digital or audio tape dictation from Consultant’s clinic in a timely manner, arranging future follow up appointments using currently paper diaries for each Consultant, prior to moving to an electronic diary system.
- Assist with preparation of future clinics, chasing results, ensuring that clinics are complete and ready for the next Consultant clinic day. Updating and amending as necessary future clinics on behalf of the Consultants.
- Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
- Type discharge summaries dictated by Consultants as required.
- Produce medical reports where necessary for Medical Insurers to approve treatment.
- Maintain patient records securely as per Hospital Policy in line with data protection act.
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Who We’re Looking For:
- Previous experience as a medical or legal secretary is essential, ideally within a healthcare setting.
- Experience in working in a fast-paced environment.
- Excellent telephone manner.
- Able to audio type and/or copy type at a speed of 70 words per minute as a minimum.
- Team player.
- Knowledge of medical terminology is essential.
Contract:
- Bank - 0 hours contract, flexible shifts.
Hours:
- Shifts as required Monday-Friday within the hours of 8-4 or 9-5.
Benefits:
- 35 days annual leave inclusive of bank holidays (Pro Rata)
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
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Our Values:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
We commit to our employees’ well-being through work-life balance, ongoing development, support, and reward.
“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales, and Scotland. It provides diagnostics, inpatient, day case, and outpatient care, operates a network of private GPs, and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal, and dermatological services.”
Our vision is to be recognized as a world-class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
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