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Bank Receptionist
Bank Receptionist | Reception | Spire St Anthony’s Hospital – Sutton
Role: Flexible Bank Receptionist/Administrator at Spire St Anthony’s Hospital, Sutton.
About the Role
Spire St Anthony’s Hospital, founded in 1904, is seeking an experienced Bank Receptionist to support their team. This position offers flexible working to cover sickness, annual leave, and busy periods.
Our £27m development investment ensures we deliver high-quality private healthcare in Sutton, Epsom, Surrey, and South London.
Responsibilities
- Welcoming & registering patients, including accurate collection of credit card details and patient information
- Directing patients, consultants, and hospital teams professionally and warmly to boost confidence
- Ensuring NHS compliance with forms and processes
- Processing in-patient/out-patient charges
- Adhering to cash handling policies
- Entering discharge administration into computer systems with 100% accuracy
- Managing the hospital switchboard efficiently, responding to enquiries promptly
- Clerical duties, including:
- Checking bed status reports
- Distributing newspapers for patients
- Issuing visitor badges
- Arranging taxi bookings
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Who We’re Looking For
- A personable individual who works independently and collaboratively
- Stronger PC skills required: proficiency in Microsoft Word, Excel & Outlook
- Outstanding customer service experience
- Exceptional administrative accuracy
- Clear and effective communication skills at all levels
- Prior experience in customer-facing roles highly valued
- Knowledge of information management systems
- Switchboard experience advantageous
Benefits
- Weekly pay for bank staff
- Competitive flexible rates around busy times
- £50/month savings via free onsite car parking
- Access to Spire Healthcare pension plan
- Blue Light Card provided
- Complimentary uniform
- Enhanced DBS check covered
- Full induction + mandatory training updates
- Career progression into permanent roles
- Dedicated support from Spire’s Resourcing Team
Our Values
We uphold five core principles:
- Driving clinical excellence
- Doing "the right thing" at all times
- Caring as our passion
- Keep healthcare simple and accessible
- Delivering on promises while celebrating success together
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Our culture prioritises well-being, professional development, and an inclusive workplace.
About Us
Spire Healthcare is the UK’s leading independent healthcare group, operating:
- 38 hospitals
- 50+ clinics (across England, Wales & Scotland)
- Network of private GPs
- Workplace health services for 800+ corporate clients
We specialise in:
- Diagnostics
- Inpatient & day-case care
- Outpatient services
- Private & NHS pathways (including mental health, musculoskeletal & dermatology)
Opportunity Note
"For us, it’s not just about treating patients, but looking after people."
Equal Opportunities Employer: Spire celebrates diversity and is committed to an inclusive culture—where employees’ dedication, empathy, and pursuit of excellence define us.
Vacancy closes streamlined schedule: could be expired before advertised end date once sufficient applications received.
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