Spire Healthcare Group plc
Bank Receptionist
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Bank Receptionist | Reception | Private Hospital
About the Role
Spire St Anthony's Hospital is looking for an experienced Bank Receptionist/Administrator to work on a flexible basis, helping cover sickness, annual leave and busy periods.
Since 1904, Spire St Anthony’s Hospital has delivered high-quality healthcare in Sutton, Epsom, Surrey and South London. Following a £27m development investment, we continue to provide exceptional patient care through our skilled and dedicated team.
Duties and Responsibilities
- Welcoming and registering patients, including accurate collection of credit card details and patient information
- Directing patients, consultants, and hospital teams in a warm, professional, and caring manner to ensure confidence
- Compliance with NHS forms and processes
- Processing in-patient and out-patient charges
- Cash handling in strict adherence to Handling Cash Policy
- Accurate discharge of patients via the computer system
- Managing the hospital switchboard efficiently, ensuring all calls/enquiries are handled in a timely manner
- Clerical duties, including:
- Checking bed status reports
- Ordering and distributing newspapers and visitor badges
- Booking taxis
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Who We’re Looking For
- A personable individual who can work independently or as part of a team
- Strong basic PC skills (Microsoft Word, Excel, and Outlook)
- Excellent customer service skills
- High degree of accuracy in administrative tasks
- ** Outstanding communication skills** at all levels
- Experience in a customer service environment
- Familiarity with information management systems
- Switchboard experience (desirable)
Benefits
- Weekly pay for bank colleagues
- Competitive rates for flexible staff covering busy periods, sickness, or leave
- Free onsite car park (saving an average of £50/month)
- Access to Spire Healthcare pension scheme
- Blue Light Card
- Free uniform
- Free DBS check
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent roles
- Support from Spire’s Resourcing Team throughout recruitment
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Our Values
At Spire, we pride ourselves on:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
We prioritise the well-being of our employees through work-life balance, development, and rewards.
About Spire Healthcare
A leading independent healthcare group across the UK, Spire Healthcare operates:
- 38 hospitals
- Over 50 clinics
- Network of private GPs
- Workplace health services for 800+ corporate clients
- Private and NHS services in mental health, musculoskeletal and dermatology fields
We are an equal opportunities employer, celebrating diversity and fostering an inclusive culture. Our success stems from our team’s dedication, warmth, and pursuit of excellence.
Closing Date
Note: We reserve the right to expire vacancies before the final deadline if sufficient applications are received.
"For us, it’s not just about treating patients—it’s about looking after people."
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