Elysium Healthcare
Bank Receptionist
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First Impressions Matter
As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Wellesley Hospital in Wellington will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors, and service users.
Become a valued member of our staff bank at Wellesley Hospital in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.
What You Will Be Doing
In this role at Wellesley Hospital, a service for men and women with mental health problems, each day brings different challenges and experiences. Working alongside the reception team, your key responsibilities will be:
- Welcoming all visitors in a friendly manner
- Coordinating the office diary for meetings and events
- Efficiently handling telephone calls, emails, and post
Ensuring the safety and security of service users, staff, and visitors is a top priority. You’ll oversee visitor sign-ins, conduct security checks, and manage the distribution of keys and security badges.
There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability, and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.
As a Receptionist You Will Be
- Welcoming all visitors in a friendly manner and ensuring they sign the visitor book.
- Maintaining the upkeep of the reception area and meeting rooms to ensure they are presentable.
- Managing the office diary for meetings, events, training days, and therapy sessions.
- Ensuring confidentiality and security to the service.
- Receiving and dealing with telephone calls, emails, and post.
- Handling ad hoc administration tasks.
- Ensuring all appropriate leaflets and brochures are on display.
- Managing deliveries.
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To Be Successful In This Role, You Will Have
- Previous experience
- Computer skills
- Communication and interpersonal skills
- Must be professional, confident, and diplomatic
- GCSE English Language Grade C or above
- Be efficient and enthusiastic
- Awareness and understanding of confidentiality and security
- Ability to work alongside a team and independently
- Must be welcoming and self-motivated
Where You Will Be Working
Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF
You will be working at Wellesley Hospital, a purpose-built 101-bed hospital in Wellington (Somerset) for men and women with Mental Health needs. There are 6 wards for people with Mental Health needs and 1 ward for people with Learning Disabilities and Autism.
The Wellesley Hospital, built in 2017, works alongside Devon Partnership NHS Trust, Avon and Wiltshire Foundation Trust, Cornwall Foundation Trust, 2gether Foundation Trust, and Livewell to deliver the best possible environment for patients with Mental Health issues.
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What You Will Get
- Hourly rate of £12.85 (including 12.07% holiday allowance uplift)
- Two-week paid induction
- Free meals and parking
- Mandatory training to ensure you are fully able to do your job at the best of your ability.
- Wellbeing support and activities to help you maintain a great work-life balance.
- Pension contribution to secure your future (Optional)
There is also the option to progress into a permanent role to unlock additional benefits, including career development pathways to grow your career.
About Your Next Employer
You will be working for an established, stable, and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
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