Care Concern Group
Bank Support Worker
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Support Worker – Serenita Care Home
Location: Weston-super-Mare, near seafront
About Serenita Care Home
Serenita Care Home is a well-established service set within a characterful Victorian residence in Weston-super-Mare. Supporting up to 34 residents, the home offers specialist care for individuals with mental health conditions, including alcohol-related brain damage and Korsakoff’s syndrome. The environment is structured, supportive, and focused on fostering independence.
Role Overview
As a Support Worker, you will deliver high-quality, person-centred support in a specialist complex care setting, working with residents who have complex physical and mental health needs.
Your responsibilities will include:
- Assisting residents with daily routines, such as personal care, mobility, and mealtimes, while encouraging independence, safety, and dignity.
- Adapting sensitively to changing needs and contributing to a calm, stable, and supportive environment.
- Collaborating with the wider care team to follow individual care plans, uphold structured routines, and maintain a consistent and well-organised setting.
- Building positive relationships with residents to promote wellbeing and confidence.
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This role is open to both experienced candidates and those new to care who are eager to learn and develop within a specialist setting.
Contract Details
- Rate: £12.71 per hour
- Contract type: Flexible Bank
- Benefits:
- Paid DBS check
- Pension contribution
- Uniform provided
- 5.6 weeks’ annual leave (pro-rated for part-time roles)
What We Are Looking For
- A kind, patient, and compassionate approach
- Willingness to learn and develop within a care environment
- Strong communication and teamwork skills
- A reliable and professional attitude
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Previous care experience or a relevant qualification is beneficial but not essential.
About Us
Serenita Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family-owned, market-leading care provider with a strong presence across the UK. We are dedicated to delivering high-quality, clinically led care for adults with complex physical and mental health needs in supportive environments.
Our five core values—Trust, Respect, Passion, Kindness, and Inclusivity—define everything we do, shaping our care standards and workplace culture. If you align with these values and seek to build or advance your career in specialist care, we’d love to hear from you.
[Apply here if interested.]
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