Community Integrated Care
Bank Support Worker – England
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Bank Support Worker – England
Community Integrated Care – Bank Support Worker
About the Role
You’ll work in an Extra Care Facility, providing person-centred support to individuals who need assistance with day-to-day living. This role is all about enriching lives, fostering independence, and creating a sense of belonging—you’ll spend every shift with the person you support, building meaningful relationships and making a tangible difference.
Responsibilities
- Provide 24-hour support in a purpose-built, community-focused Extra Care setting
- Offer housing-related assistance, including domestic help and personal care (e.g., medication support, health monitoring)
- Deliver assisted or pre-prepared meals while ensuring dignity and choice
- Plan and facilitate leisure/recreation activities tailored to individual needs and preferences
- Support social engagement—helping maintain relationships with family, friends, and the community
- Adhere to safety regulations and follow best practices for personal and professional conduct
Shift Patterns (mixed rotation):
- Morning shift: 7:00 AM – 7:00 PM
- Part-day shift: 7:00 AM – 3:00 PM
- Evening shift: 3:00 PM – 11:00 PM
- Night shift: 11:00 PM – 7:00 AM
- Weekend coverage: regular rotations
Requirements
No prior experience is necessary—we value passion, compassion, and shared values over qualifications.
We look for individuals who embody our core values:
- We Include: Energetic, collaborative, and determined to lift and learn from others
- We Deliver: Defines self as service focused, caring, reliable, and raising others up
- We Aspire: Open to opportunities, motivated by growth, and eager to contribute
- We Respect: Shows empathy, sensitivity, and dignity—a true people-person
- We Enable: Reduces barriers, champions independence, and seeks justice
Essential Personal Attributes:
- Patience – Developing meaningful, empathetic connections takes time.
- Empathy & Compassion – Central to delivering respectful, dignity-affirming support.
- Reliability – Holding shifts, rotations, and commitments is fundamental.
- Honesty & Integrity – Building trust is key in nurturing relationships.
- Problem-Solving & Determination – Caring work often requires creativity to navigate challenges.
- Resilience – Candour and commitment to personal growth are woven through.
Preferred but not essential:
- Experience in community care, healthcare, or volunteer roles with vulnerable individuals
- Supporting friends/family with additional needs (physical, mental, or age-related)
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Training & Tuition Support
- Free DBS/PVG checks
- Full induction via our Skills for Care-aligned e-learning programme
- Ongoing professional development (e.g., nationally recognised qualifications supported)
- Access to personal protective equipment (PPE) and resources
Benefits (Perks of Being Part of Our Family)
✅ Wages: £13.12 per hour ✅ Work culture: Joyful teams—not just.description-helping-the-phone-discord-response-using-emojis-but-the-work-you-enjoy, people from diverse backgrounds, and who do it with pride. ✅ Support from award-winning leadership and a senior manager dedicated to your well-being. ✅ Flexible shifts to balance work and life goals. ✅ Wellbeing-first focus—always a priority for the team. ✅ No uniform required—what matters is coming ready to care. ✅ Free training on recruitment, covering Skills for Care standards. ✅ Unfortunately, No access to our on-site pharmacy due to geographical remoteness, but general retail discounts are available below.
Extra Loyalty & Financial Benefits:
- Recommended friend discounts for CIC-community members
- Hardship support grants fund — to search for an app that helps with Cycle to Work/Wide World of Work benefits since this is an ongoing project.
- Shopping discounts via partners available through your digital portal.
- Employer pension scheme (your money back to the community).
- Guaranteed contracted hours—no just.description-in-particularly-different-area schedule anxieties.
Why Us (What Makes Us Stand Out)
- Multi-award-winning charity—an exceptional place to thrive creatively and professionally.
- Profit reinvested—every commendation funds more frontline support: homes, families, and driveways as we go.
- Nationally accredited workplaces: High reputation for inclusion and listening: our peer-to-peer work environments spring to action resolving everything from equipment requests to career employees reached out to university full-cycle travels and core languages of just descriptions promote aligned responses throughout support structures including three major promotions accumulating five representatives within CIC local Associations winners for Inclusive Employer Outstanding openly championing LGBTQ recognition.
- Net Promoter score +34 in 2025 engaged networks (NTD global very good whilst onboarding any candidate boards honoring feedback fully aligned with public policies).
- Expanding partnerships with housing associations and healthcare sectors, creating unique opportunities across our communities.
About Our Difference
Since our early days, we’ve championed choice, dignity, and respect—let’s advocate inclusively within every community! Our vision: ‘Your Life, Your Choice’. This translates to building future support strategies—that only really listen to the communities—will progress to maximise opportunities for their growth. Here’s how:
| Strategy: | How We Implement It: |
|---|---|
| Choice First | Individualised daily hinder personalised authentically cares or intuitive |
| Betwixt | Multiple pathways facilitate |
| Greater Resources | Enhanced support cost facilities schemes are embedded in accessibility design |
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Our mission is to ‘prioritise people and place in care delivery’. This manifests creativity today with values led job satisfaction infusing passion energy identities and our branches.
Numeric Aspects & Notes
- Facility staffing: 6x during the day (up to 3PM), 3x until 11PM, and 2x overnight.
- Site features: Integrated with amenities (food delivery, local transport links, shopping access).
How to Apply
If this role grounds your worth & goals, feel free to submit your application [here] or supplement your exploration by chatting directly with Julie Macdonald, our Recruitment Specialist, at julie.macdonald@c-i-c.co.uk.
All are welcome to join our welcoming, tolerant community and apply for the role right HERE: [“Apply link”].
Inclusive Spotlight At Community Integrated Care, meaningful belonging starts with you—our insight strategy is rooted in evolving better lives. Our commitments empower you continuously. Our alignment to “A Place I Belong” project outlines how we hold ourselves accountable, making our workplace accessible, trusting, and shaped for your diverse contributions.
We are an Equal Opportunities and Disability Confident employer and certified as a **Hive HR Employee Voice. Our survey participation exceeding 96% in 2022 (80% across all industries!) accumulated deep staff engagement policies that reflect growth potential transparently.
Adjacency Support Foundations: We are here to listen, adjust, and encourage so please reach out to recruitment@c-i-c.co.uk for any specific adjustments or accommodation for interviews—we request details to better support you.
Final Welcome: We wish you best of luck and thank you for your care and interest.
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