Community Integrated Care
Bank Support Worker
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Bank Support Worker
Support Worker – Owl View (Supported Living Project)
About the Role
Community Integrated Care is one of the UK’s largest health and social care charities, dedicated to enriching the lives of individuals with diverse care needs. Based on the principles of choice, dignity, and respect, we aim to provide support ‘Your Life, Your Choice’ and deliver ‘Best Lives Possible.’
As a Support Worker for our Owl View project (a supported living initiative for 10 people with mental health care needs, some possibly on the dementia pathway), you’ll play a vital role in helping individuals transition into a new home and settle into their new lives.
The Opportunity
- Support person-centred care, enabling individuals to maintain independence
- Encourage engagement with local communities (e.g., clubs, cinema, gym, outings, shopping)
- Foster new friendships through communal activities at Byland Court (where the apartments are located)
- Vital 24/7 community team with shifts available, including overnight duty
Responsibilities & Duties
You will provide 1:1 support covering:
- Personal care (showering, dressing, mobility assistance)
- Housekeeping (housemaid support, cooking, and meal preparation)
- Daytime activities (errands, shopping, outings, social invites)
- Community-building (forging new relationships and respecting existing ones)
Our vibrant 10-apartment facility includes: ✔ Wheelchair-accessible units (self-contained with indoor/outdoor spaces) ✔ Community atrium & common areas for shared activities ✔ Full support structure from our core team (no lone working)
Person Specification
Core Skills & Attributes
You’ll thrive in this role if you demonstrate:
- Empathy, compassion & patience (ability to genuinely care for individuals with complex needs)
- Strong work ethic, reliability & resilience (shift work may include nights/weekends)
- Problem-solving mindset (flexibility to adapt to individual care needs)
- Honesty & integrity (confidentiality is paramount)
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Note: Experience in social care isn’t always necessary. We welcome applicants with:
- Volunteer/lived experience (e.g., supporting loved ones with disabilities or mental health)
- Career changers (diverse backgrounds, including those without healthcare experience)
Essential Company Values
Our 6 core values define how we operationalise high-quality care:
- We Include (diversity at every level)
- We Deliver (making a tangible impact)
- We Aspire (continuous growth)
- We Respect (individuality & dignity)
- We Enable (empowering communities)
Requirements & Training
No prior qualification required*
However, we provide:
- Funded DBS/PVG checks (so costs are covered)
- Full training support (SAP, mental health/first aid, safeguarding)
- Personal protective equipment (PPE supplied on-site)
- Career progression opportunities (develop specialist skills)
Important Note
This role is perfect if you’re passionate about people, willing to learn, and committed to a home-fronted care culture.
Our 0-error tolerance for safeguarding means training is thorough.
What We Offer – Benefits & Perks
Workplace Culture
We go the *‘extra mile’ for our staff too:
- A ‘place where everyone belongs’ (our Elizabeth Organ/NetWealth Hive HR Employee Voice certification means embedded feedback loop)
- 59% Employee Net Promoter Score (+34, placing us in the global top tier of desired workplaces).
Senior Leadership Support
- Expansive recognition program for dedication.
- Proven vocational growth for employees.
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Personal Perks
💰 £13.12 per hour, guaranteed hours, flexible shifts (no car required, single site):
- 28 days annual leave, bank holidays inclusive (pro-rata for part-timers).
- Shopping discount at selected retailers.
- Generous pension scheme.
- Financial hardship fund (available for urgent need).
- Need DBS? We’ll pay for it.
- Tax-free £100 Referral Bonus if a friend joins.
- Wellbeing investment (exercise classes, counselling support).
position credibility??
📌 3+ Nationally Entered Award nominees in the last 2 years. 🌟 Winner & finalist counts exceed 100 total in inclusive care & support parlance. 📅 “Best Places to Work” highlighted by Public Sector and Charity Times.
Impact YOU’ll Make
By joining us, you’ll contribute to defining transformative residential care. Whether as a long-term supporter or tenant-dependent recruiter, your presence wraps into community limbs already thoroughly embedded—linking fresh members, mentoring one another with resilience and hope.
Apply if…
This feels exactly the way you picture fulfilment in a nurturing environment—with sustainable hours, long-term policy foundations, and leverage of shared capabilities.
Note: Please consider seeking recruitment adjustments if needed during application or interviews by emailing: recruitment@c-i-c.co.uk.
About Us Community Integrated Care has always been rooted in inclusivity—diverse teams building shared futures. Our complete transparency with A Place I Belong framework ensures continual progress arm-in-arm.
We’re an Equal Opportunities and Disability Confident employer.
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