Banking and Payments Advisor

Overview

About us

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

Role Purpose

We are seeking a skilled Banking and Payments Advisor to join our team. Reporting to the Finance Payments Manager, this role will primarily focus on ensuring timely and accurate processing of supplier, claims and employee expenses in accordance with established procedures and timelines.

As a member of the Finance Operations function, you will play a pivotal role in delivering the organisation's success. Your ability to collaborate, deliver tasks and adapt to changing circumstances will be instrumental in achieving your objectives and meeting stakeholder expectations.

Key Responsibilities

• Set up supplier payments, claims payments and employee expenses ensuring payments are made in line with agreed SLAs for timeliness and accuracy.
• Take accountability for payment runs going out, communicate clearly with banking authorisers over critical payments and authorisation deadlines flagging to senior stakeholders if payments are at risk of being missed.
• Process manual payments: Handles the processing of manual payments that fall outside of payment run, following established procedures to ensure payments are made in line with SLAs and without error. Enforce best practice and push back on payments where they are not going through the appropriate process.
• Accurately enter and register invoices into the expense management system, ensuring invoices are included in the appropriate payment run and notifying senior stakeholders where payment deadlines are breached.
• Respond to queries related to accounts payable, manual payments, etc - promptly addresses and resolves queries from internal stakeholders and suppliers, ensuring accuracy and compliance, and providing excellent customer service.
• Provides analysis to support month end activities performed by the accounting teams, including saving banking statements and correspondence.
• Processes Expense Payments: Handles the processing of employee expense payments, ensuring compliance with company policies and procedures, pushing back on payments not made via Proactis.