JW Marriott
Banqueting Floor Manager at JW Marriott Grosvenor House
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Job Information
Job Number: 26091757
Job Category: Food and Beverage & Culinary
Location: 86-90 Park Lane, London, London, United Kingdom, W1K 7TN
Schedule: Full Time
Located Remotely?: No
Position Type: Non-Management
About the Role
Be part of our award-winning team at one of Europe’s most iconic and prestigious five-star hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
Grosvenor House
Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights, and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomes celebrities, royalty, and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep; the hotel is a stone’s throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums, and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings.
Job Overview
We are currently recruiting for a Banqueting Floor Manager to create the ultimate experience when our guests dine and drink with us. They will strive to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world’s largest and most celebrated hospitality brand.
What You’ll Do
As a Banqueting Floor Manager, you’ll learn from some of the best in the industry; people who have walked these corridors for a great many years. We welcome you to join our global and diverse family. You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and great service giving you a sense of accomplishment and knowing that you’ve impressed each guest with personalized attention. Your positive energy and people-pleasing mindset are an important part of why our guests continue to choose us for their event needs. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective. But humility can live side-by-side with ambition; we encourage anyone who serves our guests to look to their next opportunity. Currently, many of our team members have been promoted from within the hotel and the company, there are plenty of opportunities to work.
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Responsibilities
- Respond to and try to fulfil any special banquet event arrangements and resolve problems in a timely manner
- Assist management in training, scheduling, evaluating, counselling, and motivating employees
- Communicate any additional meal requirements or special requests to the kitchen
- Ensure banquet staff is working together as a team, inspect staff’s grooming standards
Rewards and Benefits
Banqueting Floor Manager rewards and lifestyle benefits
- A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent
- Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels
- Explore Rate - discounted room rates for you, your friends, and family in Marriott properties worldwide
- 28 days holidays (inclusive of 8 Bank Holidays)
- 20% off across food and beverage outlets in Marriott properties worldwide
- Recognition programs and associate awards to appreciate outstanding talent
- Wellbeing and community engagement activities on and off property
- Bike Scheme and Travel Ticket Loan available for all associates
- Workplace Pension Scheme
- Meals on duty, uniform provided and laundered free of charge
- World-class training and development programs tailored to enhancing your skills and help you grow
- Work alongside talented, award-winning, and experienced hospitality professionals
What We’re Looking For
- Great conversational skills and teamwork spirit
- Positive outlook and outgoing personality
- Ability to coach and motivate
- Service-oriented demeanor
- Previous banqueting experience and good understanding of events operations
Connect Your Passions with a Rewarding Opportunity
You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.
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Equal Opportunity Employer
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About Marriott Hotels
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About JW Marriott
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition, and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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