Dorset Council
Bar And Catering Assistant
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Bar And Catering Assistant
Bar and Catering Assistant
Purpose and Impact
The role of the Bar and Catering Assistant is to assist in the day-to-day running of the Leisure Services café/bar facilities, ensuring customers receive the correct service within established guidelines.
Key Responsibilities
Customer Service
- Welcome customers in a friendly, enthusiastic, and approachable manner, delivering excellent customer service at all times.
- Actively contribute to creating a positive experience for guests during all party bookings and events.
- Gather and respond to customer feedback to improve the menu and service quality.
Bar & Catering Operations
- Provide a high-quality bar and catering service at the Leisure Facilities.
- Manage the till float and revenue, ensuring accurate transactions and proper payment processing.
- Prepare and serve food and beverages to order in a quick, efficient, and high-standard manner, adhering to Food Hygiene Regulations.
Food Preparation & Hygiene
- Cook and serve items from set menus as required.
- Ensure that food presentations comply with hygiene standards.
- Regularly check equipment and ensure proper cleaning and maintenance.
- Complete HACCP documentation and maintain compliance with food hygiene legislation.
Workplace Maintenance & Safety
- Ensure café, bar, kitchen, front-of-house areas, stores, and toilets are clean, tidy, and free of health/safety hazards.
- Adhere to formal cleaning schedules and comply with all health and safety regulations.
- Report damages, malfunctions, or concerns immediately to the Duty Officer.
- Strictly enforce opening and closing hours.
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Stock Management & Team Collaboration
- Liaise with the Senior Duty Officer – Events regarding stock levels and place orders as required.
- Assist with unloading, storing, and organising deliveries of food, beverages, and supplies.
- Contribute to stock control, including recording wastage tracking.
- Collaborate in meetings and meetings for service improvements, offering innovative suggestions.
Additional Duties
- Perform cross-site work, where applicable, to ensure efficient food and beverage service delivery.
- Maintain and update qualifications and proactively develop professional skills.
Note: Duties may expand beyond this list to retain the core role responsibilities.
Supervision & Management
- Reports to: Senior Duty Officer – Events
- Responsible for: None
Our Behaviours
Dorset Council recognises a set of core behaviours that define how our employees interact and perform. These behaviours guide how every member delivers their role, regardless of their position.
(Further details can be found via the application process or on the Dorset Council website.)
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Our Commitment
At Dorset Council, we are:
✅ Supportive – We provide essential services to over 300,000 residents while fostering partnerships for a greater impact.
✅ Inclusive – Every role contributes meaningfully to our communities, and we value diversity at all levels.
✅ Development-Focused – We invest in employee growth through training, career progression, and development opportunities.
Why Join Us?
🔹 Growth opportunities – Progress your career within a supportive organisation. 🔹 Benefits – Access to a range of employee perks and flexible support. 🔹 Impact – Help build a fairer, more sustainable Dorset.
About Our Organisation
We are committed to:
- Fairness, inclusivity, and accessibility – We are proud to be a Disability Confident Employer. If you declare a disability and meet the role criteria, you will be invited for an interview. If you need reasonable adjustments, let us know during your application.
- Right to Work – This role is UK-based, and we will verify your eligibility during the hiring process.
Next Steps
For inquiries, contact: 📞 Verwood Hub – 01202 828740 ✉ Email: [application contact email]
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