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Bar and Waiting Apprentice
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Greene King Kitchen Team Leader Apprentice
If you are looking to take the next step within your Hospitality career into a more senior position then this is the opportunity for you!
Wage
£27,040 a year
Minimum wage rates (opens in new tab)
Training course
Food and beverage team member (level 2)
Hours
40 hours per week. Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.
Start date
Wednesday 19 August 2026
Duration
1 year 3 months
Positions available
2
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
As a bar and waiting apprentice, you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
We’re all about rewarding our teams hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
- Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount
- Wage Stream - Access your wage before payday for when life happens
- Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank
- Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter!
As a bar and waiting apprentice, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Know the menu inside out, offering recommendations to customers
- Greet, serve food and look after our customers whilst they dine with us
- Assist the bar in preparing drinks which meets specs and customer expectations
- Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
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What your apprenticeship includes:
- A mixture of face to face and skype / phone catch ups every 4 - 6 weeks to discuss feedback and progress
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
- The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
- A Food and Beverage Team Member Apprenticeship Qualification once you have completed the 15 month programme
Where you'll work
White Hart Yard
London
SE1 1NX
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LIFETIME TRAINING GROUP LIMITED
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
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Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Team working
Greene King is the country’s leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Ongoing training and development.
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
The reference code for this apprenticeship is VAC2000042432.
Closes in 28 days (Wednesday 12 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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