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Bar Manager
Bar Manager – Full-Time / Permanent Role
Position:
Bar Manager – Join our dynamic team as the leader behind unforgettable guest experiences across our bars and entertainment venues. Play a pivotal role in shaping exceptional service while supporting your team’s growth and development.
Key Details:
- Contract: Full-Time / Permanent
- Bonus: Up to 10% annual bonus
- Flexibility Required: Evenings, weekends, and holidays
About the Role:
As a Bar Manager, you’ll be central to an energetic Bars team, guiding staff with clear leadership and motivation. Your hands-on approach will ensure high standards are met through performance coaching, problem-solving, and proactive support. Responsibilities include:
- Efficient resource management (budgets, tools, staff scheduling)
- Driving guest satisfaction through continuous improvement and timely issue resolution
- Maintaining company compliance with health, safety, and standards
You’ll thrive in a fast-paced environment, blending strategic oversight with day-to-day operations to deliver outstanding service.
Key Responsibilities:
Team Leadership:
- Lead, motivate, and upskill your team to consistently deliver excellent service and meet business goals.
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Guest Experience:
- Prioritise guest satisfaction by addressing concerns, refining service standards, and fostering a welcoming atmosphere.
- Train staff to anticipate guest needs and resolve issues calmly and efficiently.
Performance Management:
- Monitor individual and team performance, provide constructive feedback, and conduct regular reviews.
- Identify development needs and connect them to growth opportunities.
Resource Management:
- Oversee team rostering, budgeting, and supply logistics to optimise efficiency.
- Identify cost-saving opportunities without compromising service quality.
Compliance and Safety:
- Ensure activities align with health and safety regulations, company policies, and industry standards.
- Conduct regular risk assessments and staff training.
Problem-Solving:
- Address challenges proactively—whether operational, staff-related, or guest-driven—to maintain smooth operations.
Training and Development:
- Develop tailored training programs to enhance team skills.
- Mentor high-potential staff for future leadership roles.
Requirements:
- Proven leadership experience as a Bar Manager, Venue Manager, or similar role in hospitality.
- Strong communication and team dynamics skills to inspire and motivate others.
- Ability to thrive in a fast-paced environment while maintaining precision and adaptability.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations, ensuring staff and venue compliance.
- Organisational prowess with budgeting, financial oversight, and supply (Cellar) management.
- Willingness to work flexible hours, including weekends, evenings, and public holidays.
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What We Offer:
We foster an inclusive, supportive workplace with opportunities to grow and thrive:
- Training and development: Fully funded qualifications and ongoing support.
- Team perks:
- 50% off on-park dining
- 20% discounts on Haven Holidays and in-store purchases
- Free access to our facilities
- Savings at national brands and retailers + more!
- Career growth pathways tailored to leadership potential.
How to Apply
We believe in diversity and inclusion and invite applications from all backgrounds. Ready to make your impact?
- Apply now (takes ~5 minutes to complete).
- Our team will be in touch promptly after submission.
Need support? Contact us: resourcingteam@bourne-leisure.co.uk
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