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Front of House Bar Server – Team Member
Requirements
- Smart & Friendly – Maintain a polished appearance and professional, approachable manner, even during busy shifts.
- Organised & Tidy – Prioritise tasks and customer needs while keeping your workspace immaculate.
- Safety First – Follow allergen, COVID, and health & safety guidelines, reporting any risks to management.
- Product Knowledge – From the perfect gin garnish to a photo-worthy table setting, you know the details that make our offering shine.
- Stock & Cash Handling – Confidently use EPOS systems for accurate order taking and payment processing.
- Always Learning – Engage fully with online training, reading materials, and on-the-job coaching to keep growing your skills.
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Responsibilities
- You take pride in your workplace and are passionate about creating unforgettable experiences for every guest.
- Working seamlessly with your team, you make sure every dish and drink not only tastes amazing but is served with care, warmth, and integrity.
- Whether you’re recommending a favourite cocktail, engaging in friendly conversation, or answering a question, you do so with professionalism and a smile.
- You also understand the business side of hospitality—how upselling, promotions, and thoughtful service help the venue thrive.
- Accuracy matters to you, from processing bills correctly to ensuring every order is perfect.
- Keeping your section spotless and welcoming is second nature, and you follow RedCat’s health and safety standards so guests always enjoy a clean, inviting environment.
- Team Player – Work collaboratively with colleagues and other departments to deliver outstanding customer experiences.
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Benefits
- Share of tips (Tronc)
- 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
- Financial wellbeing support
- Employee recognition programme
- Discounted staff meals during shifts
- 24/7 access to our training and development platform
- Wellness programme to support your health and wellbeing
About RedCat
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Skills
Casual dining experience
Catering service
Cleanliness
Food safety