The Grand Hotel Birmingham
Bar Team Leader - Madeleine Bar
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Have you a passion for great Bar Service and showstopping mixology?
Madeleine is a slice of Parisian chic in Birmingham and was awarded “Hotel Bar of the Year 2024” at the Midland Food Drink & Hospitality Awards and “Hotel Bar of the Year 2024 and 2025” at the Birmingham Association Bartender Awards.
As Bar Team Leader you will bring your personality and flair to provide a warm, friendly and generous service to our guests as well as lead the team to deliver to the same great standard. The guest journey is paramount, so you'll know how to deliver fantastic experiences for our guests, time and time again.
This is a full Time Role working 40 hours over 5 days. Due to the nature of the work, the ideal candidate would be fully flexible in their approach to work and be able to work shift patterns through weekdays, weekends and late shifts.
- Days: may start at 10:00am and may finish at 06:00pm.
- Evenings: may start at 05:00pm and may finish at 02:00am.
What the role involves
- Motivating the team and leading with confidence; being dynamic and positive at all times
- Aiding Supervisors and Management in directing and coordinating the activities of the bar and floor service to ensure the team is efficient and runs smooth operations from opening to closing, in order to produce excellent feedback and guest satisfaction
- Creating and serving drinks as per guest requests and preferences as well as follow all drinks specifications for a consistent guest experience
- Working alongside kitchen and bar staff to ensure quality of food and drinks
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What You Can Bring To The Role
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- Experience working in a high-end bar venue with a guest orientated approach
- A warm and genuine nature, able to make people feel at ease and communicate confidently and politely
Benefits
Pay & Benefits
At the Grand Hotel Birmingham we make every effort to reward and recognise the loyalty and hard work you provide by offering the following;
- £27,759.33 per annum/ £13.31 per hour with paid overtime - plus gratuities and service charge to help your earning potential
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- Inclusive multifaith prayer room accessible any time for all team members
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Take advantage of career development opportunities and apprenticeship programmes
- Regular team appreciation events and monthly recognition programmes
- Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
- 31 days holiday each year (increasing annually up to 33 days)
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
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