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You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
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Requirements
- Confidence in cash handling and using tills
- Knowledge of good merchandising and stock rotation
- Experience in a service environment dealing with customers preferred
- Strong communication skills: positive, enthusiastic, helpful, adaptable
Responsibilities
- Prepare and serve hot beverages to a high standard
- Maintain excellent customer service standards
- Engage with customers throughout their visit
- Manage queues during busy periods
- Safely serve customers with food allergies
- Ensure tempting food is merchandised and available throughout the day
- Maintain stock rotation and merchandising standards
Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch on every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
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About BM Caterers
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day.
Application Process
Explore all benefits and more by visiting [BM Caterers website](BM Caterers website)
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