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Barista
Barista – St Philip’s Place, Birmingham
Location: St Philip’s Place, Birmingham
Salary: £13.36 per hour, 24 hours per week (Tuesday–Thursday, 7:30 AM–3:30 PM)
Benefits
• 3 volunteering days • 3 days of grandparent leave • 24 weeks’ enhanced maternity leave • Secondary carer leave • Wedding/commitment day leave • Free meals on shift • Bespoke training and development opportunities • Apprenticeship opportunities for all experience levels • Pension and life insurance • Discounts available on our Perkbox app (high-street shops, holidays & cinema) • Wellbeing hub • Access to an employee assistance programme • Cycle to work scheme
Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for a Barista who strives to exceed expectations at every turn.
As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
At BaxterStorey, we believe it is our people that set us apart. That’s why, as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure you have the skills and knowledge to thrive, and we guarantee a good work-life balance—because we believe people excel when they’re given the space to take care of themselves.
If you are a Barista who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!
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Job Description
Responsibilities: • Delight our customers by greeting them in a friendly and professional manner • Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards • Share the story of our menu and provide recommendations to customers while being aware of allergen procedures • Host a Deli Style Counter, including assembling hot food and breakfast items • Maintain the pride of your workspace, ensuring cleanliness and organisation of the coffee bar and surrounding areas in line with company and COSHH standards • Follow all health and safety and food safety guidelines and procedures • Monitor stock levels and restock supplies as needed • Use till systems for taking payments and orders • Provide exceptional customer service and resolve any complaints or issues • Assist as part of the team with other tasks when needed, including:
- Supporting deliveries and hospitality drop-offs
- Creating a welcoming environment in the deli bar
Requirements
• Friendly, outgoing personality; must be natural with people • Strong work ethic and an even stronger smile • Excellent listening and verbal communication skills • Passion for delivering outstanding customer service • Ability to embody and perpetuate company philosophy and culture • Alignment with the BaxterStorey core values • Must have a contagious passion for coffee/tea and service • Ability to draw satisfaction from working in a collaborative, inclusive team • Solution-oriented approach to challenges • Preferred: Previous experience in a similar role, especially in food service • Some knowledge of food safety and sanitation practices


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Additional Information
BaxterStorey specialises in creating exceptional hospitality environments for businesses, venues, and facilities—trying to ensure every customer has the warmth and quality they deserve.
For nearly 20 years, we’ve built our reputation on spaces, menus, and teams that excel. We’ve always believed that the best results come from investing in people, and that’s exactly what we offer.
We foster growth, giving careers depth and purpose. Upholding a ‘better’ mindset, we challenge ourselves daily to evolve, learn and thrive. By joining BaxterStorey, you’ll be part of something greater than a job—you’re joining a food revolution.
We’ll equip you with exceptional development opportunities so you can create your hospitality legacy and build something meaningful.
Our Core Values
• ALWAYS VISIONARY – We refuse to settle, compromise, or follow; we lead boldly. • Wholeheartedly Positive – We shine through everything we do. • Creative & Collaborative – Our differences fuel creativity and growth. • Forever Conscious – We lead with purpose supporting the planet and local communities.
Even if you don’t tick all the boxes, we encourage you to apply. If you’re driven, eager to learn, and passionate, let’s develop your potential together.
We’re an inclusive employer committed to equity, diversity, and inclusion (ED&I), determined to represent all of society.
That’s why we proudly strive to set the standard for the most inclusive culture in hospitality.
Bring your unique perspective to us—let’s build the future of hospitality together.
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