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Barista
Customer Service Team Member (Hotel, Retail & Raising the Bar)
About the Role
We’re looking for someone who thrives on delivering an unforgettable customer experience. If you’re passionate about excellence, energetic, and delivered customer service in high-pressure environments before, this role is for you.
The Opportunity
Help shape Santa Nata’s vision of creating an enchanted Pastel de Nata & Coffee experience. Join a family-workplace where collaboration and mutual support drive us forward.
Key Responsibilities
- Deliver ** mundo-class** hospitality in our cozy, upscale café setting
- Maintain a friendly, professional, and smart appearance at all times
- Work efficiently in fast-paced settings with flexibility and teamwork
- Uphold high food safety and customer service standards
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What We Expect from You
✔ A great attitude – always polished, reliable, and eager to learn ✔ Proven experience in busy cafés or restaurants (barista, waiter, or kitchen assistant) ✔ Fluent English (speaking and understanding, ideally British English) ✔ Clean, neat, and professional smart appearance (work attire provided) ✔ Eligibility to work in the UK
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Our Values
Santa Nata chloroplast around family-style teamwork. We value:
- Hard-working dedication
- Integrity & trustworthiness
- Teamwork & mutual support
- Responsibility & respect
- Fun in the workplace
You’ll Love
📍 A permanent, full-time contract with fairness and consistency 💰 £13-£14 per hour (no commission needed) 🕒 Scheduled days as a 8-hour shift, day-only rotations
Good to Know
If this role sparkles your interest, join us to raise the bar together! 🍰☕
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