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Mandarin Oriental

Barista

London
Posted 9 days ago
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Barista

BARISTA, THE ROSEBERY

39 hours, 5 days per week

We’re looking for a Barista to join our timeless Rosebery restaurant, part of Mandarin Oriental Hyde Park, London’s most iconic address.

Mandarin Oriental Hyde Park is a world of oriental luxury and the most attentive service. A world that’s all about our guests.

Key Responsibilities

As a Barista at Mandarin Oriental Hyde Park, your role will include:

  • Demonstrating excellent knowledge of the beverage menu and the preparation of teas, coffees, and other drinks to the highest standards
  • Ensuring mise en place (pre-shift preparations) for seamless operation
  • Delivering drinks to tables and clearly explaining them to guests
  • Communicating guest requests efficiently and promptly

You will work on a rotating shift basis from Monday to Sunday, covering morning and evening shifts, including weekends and bank holidays, so flexibility is essential.

Requirements & Skills

To excel in this role, you should:

  • Have exceptional communication skills
  • Show a strong passion for delivering outstanding customer experiences
  • Ideally, have previous experience as a Barista or in a similar role
  • Possess the eligibility to work in the UK (proof required during recruitment)

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Benefits

Working at Mandarin Oriental Hyde Park offers a range of iconic industry-leading benefits:

  • Career Progressions – Opportunities to lead teams and divisions, fostering long-term success.
  • Learning & Development – Personalised growth programs tailored to all staff levels.
  • Complimentary Hotel Stays – 3 stays per year (increasing to 5 with tenure).
  • Discounted Group Accommodations – Across stunning Mandarin Oriental hotels.
  • Discounted Retail & Services –
    • 50% off Food & Beverage, Spa, and retail deals (including over 500 high-street brands, gym memberships, and travel discounts).
    • 50% off Anytime Fitness gyms (£30/month or £300/year discounted rate).
  • Health & Wellbeing Support –
    • Complimentary Westfield Healthcare (including free child additions).
    • Subsidized podiatry sessions with Bastien pedicurists.
    • Free life insurance.
  • Holiday & Work-Life Balance –
    • Enhanced holiday entitlement, rising to 33 days off with length of service.
  • Charitable & Personal Support –
    • 1 paid charity day per year for personal cause choice.
    • Season ticket loan and cycle-to-work scheme.
    • £750 recruitment referral bonus.
    • Free meals on duty and uniform dry-cleaning services.
  • Employee Welfare Program –
    • Hospitality Action Employee Assistance Programme.
    • Employee recognition programmes.

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Sustainability at Mandarin Oriental Hyde Park, London

Mandarin Oriental Hyde Park is a proudly certified GSTC (Global Sustainable Tourism Council) hotel. The Group prioritises corporate responsibility, embedding sustainability into every decision. commitments include:

  • Elimination of single-use plastics
  • Ethical supply chain and procurement
  • Community and colleague engagement initiatives
  • Technology and waste reduction practices

Diversity & Inclusion

We foster a diverse and inclusive culture that values equality, respect, and individual contributions, regardless of ethnicity, gender, age, sexual orientation, disability, background, or religion.

  • No form of bullying, discrimination, or harassment is tolerated.
  • Opportunities are provided equally within a respectful and dynamic environment.

Eligibility to Work in the UK

Candidates must have the right to work and live in the UK. Proof of eligibility will be requested during the recruitment process.

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Skills

Communication Skills
Customer Service
Beverage Preparation
Time Management
Teamwork
Attention to Detail
Flexibility
Problem Solving

Location

London, England, United Kingdom

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