AccorHotel
Bartender (0-hour Casual Contract), The Savoy Hotel
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Savoy – Bartender
About The Savoy
The Savoy is one of the world's most iconic hotels, originally opened in 1889. Known for outstanding service excellence and its rich British luxury hospitality, the hotel blends history and innovation, hosting royalty, world leaders, and cultural legends. Today, the Savoy remains committed to delivering unforgettable five-star luxury experiences for guests.
Our award-winning colleague-centric culture sets us apart in luxury hospitality. We offer:
- Competitive salaries and benefits
- Outstanding global career development opportunities within Fairmont
Recognition & Achievements
🏆 Top Ten (Sunday Times Best Places to Work 2025) 🏆 HR in Hospitality Awards 2025:
- Excellence in Employee Experience
- HR Team of the Year
- HR Leader of the Year – Sally Webster (Director of People & Culture) 🏆 Institute of Hospitality Awards 2025 – Talent Development Team of the Year
Job Title
Bartender Department: Food & Beverage, Gallery Supervised by: Restaurant General Manager Salary: £21.52 per hour (including service charge)
About The Role
Your role as a Bartender at The Savoy is to uphold our reputation for exceptional service and elevate the bar experience through expert mixology and guest engagement.
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Your Purpose
You are an ambassador for our five-star beverages—your warmth, passion for drinks, and personalised service ensure guests feel cherished from their very first glance.
Key Accountabilities
- Deliver an unforgettable 5-star beverage experience
- Proactively engage guests with our food and beverage offerings across the hotel
- Share knowledge enthusiastically to enhance their stay
- Maintain standards, policies, and procedures for luxury service excellence
Responsibilities & Contribution
- Provide exceptional, High-Five-star service with a personal touch as part of the bar team
- Prepare drinks promptly and accurately according to standardised recipes and service standards
- Support guests with informed, enthusiastic recommendations on menu choices
- Boost revenue through upselling and creative initiatives
- Contribute to beverage menu innovation, sharing mixology expertise and suggesting fresh recipes
- Educate guests on Savoy’s offerings, promotions, hotel stories, and history
Qualifications
Essential
- 1–2 years’ bartending experience in a luxury environment
- Deep passion for 5-star hospitality and a commitment to excellence
- Empathetic, with skills in building rapport and reading guest preferences
- Quick-thinking, resourceful, and adept at resolving issues in the moment
- Remains calm, courteous, and professional under pressure
- Thrives in a dynamic, fast-paced environment
- Collaborative team player
- Willingness to work rotating shifts, including weekends and public holidays
- Fluent spoken and written English
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Desirable
- Basic knowledge of POS systems
- Familiarity with Open Table reservations
- Industry certifications (WSET or similar)
Note: We value versatility and multi-skilling. Your duties may evolve to meet guest and team needs.
What’s in it for you?
- Competitive remuneration with private pension scheme
- Accrued holiday entitlement
- Exclusive savings at:
- Savoy, Fairmont, Raffles & Accor hotels (friends & family rates)
- 50% off: American & Beaufort Bars, Afternoon Tea, spa, florist, select Gordon Ramsay restaurants
- 20% off: Other Gordon Ramsay establishments and Restaurant 1890
- Colleague restaurant, interfaith prayer room, and wellness room
- Laundry services for colleagues
- On-site gym access
- Local discounts
Job Category: Food & Beverage Contract Type: Permanent Working Pattern: Casual shifts (including weekends)
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