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F&B (Food & Beverage) Team Member (Serving/Guest Service)
About the Role
You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.
At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Key Responsibilities
- Regularly greet and welcome guests by name, ensuring a personalised experience.
- Maintain a deep understanding of food, beverages, and wine, including making appropriate recommendations.
- Remain friendly, courteous, and professional at all times.
- Actively upsell and maximise sales revenue in all possible situations.
Benefits
- Free employee meals on duty
- 50% off F&B in all properties
- €/£60 employee discount rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Additional annual leave (AL) day for every year worked (5 days maximum)
- Employee Assistance Programme
- Cycle to Work/Transport Schemes
- Access to a pension (contact your HR Manager for details)
- Development opportunities through our Dalata Academy to support your career growth
- Staff appreciation initiatives, fun team-building activities, and regular charity events
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What You’ll Need
- Previous hotel experience (preferably in a 3/4-star property—desired but not essential)
- Experience in a high-volume/fast-paced environment
- Background in a busy food and beverage operation
- Fluent English and excellent communication skills
- Micros (PMS) experience is preferable
About Us
Dalata Hotel Group
We bring the heart of hospitality to every hotel we own and operate. Our expansion plans reflect our commitment to spreading exceptional guest care worldwide. Currently, our unique Dalata difference is experienced across Ireland, the UK, Germany, and the Netherlands, with future growth focused on key UK cities, Dublin, and Continental Europe.
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Dedication to Growth & Development
Our people’s professional development is our top priority. We offer unique internal development programmes to ensure our employees receive the training needed for career progression.
Anti-Discrimination Policy
Dalata Hotel Group Plc is an inclusive employer. We actively encourage applications from all backgrounds and abilities and understand that accommodating diverse needs is essential. If you require adjustments during the application process, please let us know during submission.
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