Fairmont Hotels & Resorts
Bartender - Club Lounge
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Bartender - Club Lounge
Fairmont Cheshire, The Mere
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Combining Fairmont’s world-renowned elegance with local heritage, this resort is celebrated for its exceptional service, attention to detail, outstanding leisure facilities, and a 5-star luxury hospitality experience.
About the Role
As a Lounge Bar Attendant, you will be the ambassador for exceptional service at the Fairmont Cheshire, The Mere Club Lounge Bar. Your warm, personalised attention, and passion for mixology will enhance the guest experience, ensuring they leave with unforgettable memories.
Key Responsibilities
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Setup & Maintenance:
- Set up and maintain the bar area in accordance with standards, guidelines, and Fairmont’s quality procedures.
- Ensure proper presentation, cleanliness, and functionality of equipment.
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Guest Experience:
- Deliver exceptional service, including warm greetings, proactivepser and tailored attention.
- Promptly take orders to ensure delivery consistency.
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Beverage & Service:
- Prepare and serve drinks and snacks efficiently, maintaining proper temperature and emphasis on quality.
- Creatively craft new cocktails and drinks to enhance the guest experience.
- Upsell products and promote food and beverage offers to maximise revenue.
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Operations & Compliance:
- Handle billing accuracy and process payments professionally.
- Adhere to HACCP food safety and hygiene standards.
- Manage stock efficiently, including supply ordering and stock rotation.
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Guest Relations:
- Report any guest complaints, incidents, or irregularities immediately to management.
- Actively seek guest feedback to improve service where needed.
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Systems & Cost Control:
- Maintain operational equipment and dispensers in optimal condition.
- Implement and monitor cost-control procedures.
Flexibility Note: The role involves multi-skilling to accommodate varying operational needs.
Requirements & Qualifications
To excel in this role, you must bring:
- Minimum 1 year of relevant experience in beverage service, preferably within luxury hospitality.
- Proficiency in English: strong reading, writing, and verbal communication.
- A Food & Beverage Certification (if available) for competitive advantage.
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What’s in It for You?
We are committed to your growth, wellbeing, and enjoying the benefits of working in an industry-leading environment.
Exclusive Discounts & Perks:
- Fairmont Cheshire, The Mere Spa, Golf, and general estate discounts.
- Friends & Family rates at Fairmont, Raffles, and all Accor Hotels.
- 20% off food and beverages from on-site restaurants.
- Enjoy complimentary access to the Colleague Restaurant.
- Be part of an extraordinary team: The Mere Team offers a unique, vibrant culture.
Development & Compensation:
- Investment in training and development opportunities to refine your skills.
- Competitive salary and benefits, including a company pension scheme.
- 28 days’ paid holiday, including public holidays.
- Earn 1–5 days’ service award depending on tenure.
- Special rates for Fairmont Cheshire colleagues, friends, and family across worldwide and Accor Hotels.
Most importantly, you’ll join a team filled with extraordinary people, creating a dynamic, collaborative environment.
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