Objectives:

• Evolve the world’s largest and most complex ticketing system into the next generation
• Develop automation and new technologies to refine the system’s efficiency

Base Data Manager Role Summary

As Indra considers expansion in the UK, this role provides leadership in data and configuration management for the long-term TfL contract, ensuring consistency, accuracy, and operational excellence.

The Base Data Manager will:

• Lead a data/technical team aligning with programme objectives
• Oversee end-to-end data integrity
• Coordinate processes, technical standards and audits
• Contribute to proposals, budgets, and strategy

Core Responsibilities

1️⃣ Leadership & Team Management

• Guide the data/technical team in aligning with project priorities
• Set team priorities, resource allocation, and translational training
• Recruit, evaluate performance, and develop employee capabilities

2️⃣ Data & Configuration Management

• Ensure accuracy, integrity, and timely delivery of organisationally critical data through all stages
• Track, document, and maintain changes in configuration management systems
• Oversee data governance, including documentation, archiving, and controlled distribution

3️⃣ Process & Governance

• Align with internal quality and management processes
• Approve key data plans and compliance documentation
• Support audits, benchmarking, and implementation of corrective actions

4️⃣ Project & Stakeholder Coordination

• Collaborate with programme teams and stakeholders on technical issues
• Lead configuration audits and ensure contractual deliverables readiness
• Monitor project data deliverables, including timelines, status, and stakeholder feedback

5️⃣ Business & Operational Support

• Provide cost-level and technical insights for proposals/data management projects
• Assist in planning tool selection, budget allocation, and resource determination
• Implement improvements based on audit/review findings

Qualifications & Competencies

Core Requirements:

• Degree or equivalent experience in Relevant fields: engineering, technology, or management disciplines
• Technical background in data, systems, or software with deep database skills (e.g. SQL design/querying)
• Practical experience in software environments, technical solution design, and code development
• Strong people management skills, with experience coaching teams or leading technical teams
• Capacity to support multi-project delivery within timelines, budgets, and quality metrics

Optional but Valued:

• Advanced professional certifications related to data or project management
• Higher education (Masters+) in engineering or technology fields

Key Skills:

• Managing business and technical priorities while upholding quality assurance
• Collaborative approach across ifs, environments, competitors investing cost reduction
• Problem-solving expertise in complex technical scenarios
• Exceptional verbal and written communication
• Influencing and supporting teams to achieve shared goals

Attitude & Fit:

• Highly detailed and organisationally strong
• Proactive and results-driven, with a focus on continuous improvement
• Ability to mentor colleagues and facilitate team development

Benefits Package

Indra offers an outstanding benefits package:

• 25 days annual holiday (+8 bank holiday days, with options to buy/sell)
• Pension: 4% employee & 4% employer contributions
• Private medical insurance (including dental & optical coverage)
• Life assurance
• Income protection
• Employee assistance programmes
• Flexible/remote working options
• Charitable initiatives
• Social events (formal & informal)
• Learning & development programmes
• Inclusive, innovative, and collaborative work culture

Commitment and Culture

Indra is an equal opportunities employer dedicated to diversity, equity, and inclusion, operating without favour or bias to race, believes, gender identity, disability, or other protected characteristics.