East Suffolk Council
Beach Office Assistant
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- East Suffolk Council
- Address: Beach Office, Lowestoft NR33 0DE
- Salary: £25,583 - £25,989 per annum (pro rata), Band 2
- Hours: 32 hours per week on average, Annualised hours
- Contract: Permanent
About the Role
The post is open to East Suffolk Council only.
We currently have an opportunity to join East Suffolk Council's Coastal Property team as a Beach Office Assistant.
Your Role
The post holder will join the Coastal Property team within Property and Place which attends to the beach huts in Lowestoft, Southwold, Sizewell, and Felixstowe.
This role requires an agile working approach, practicality, and the ability to positively represent our Beach assets and services throughout the year. Day-to-day, the work will include greeting customers, dealing directly in person/phone/email with customer and public enquiries, and processing Beach Hut Hire bookings. You will work as part of a small team and will have key-holding responsibilities, be involved in the administration relating to bookings, including website system usage, and other processes such as in-person electronic payments from customers. You will need to help best present the huts and associated areas. The work will involve using your own initiative to resolve issues arising and follow response processes.
Please note, the role will include regular weekend working as part of the standard week throughout the year. The post holder will be required to attend to suit hut bookings and the service need throughout the year with the highest demand during the main season. The role will include outside in the Resort as well as in the office.
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The hours are variable over the year to meet the seasonal demands of the role, therefore, working hours per week may vary between 22-37 hours typically each week (i.e. annualised). It is anticipated greater hours would be worked May – September and lesser hours work October – April. This role requires cover 7 days per week. Bank holiday working will also apply.
The working base for this post will be the Lowestoft beach office located on the promenade at Lowestoft Beach.
What you will need
The successful candidate will be flexible to respond to the demands and requirements of the seasonal services represented by the service area and have excellent communication skills, care, attention to detail, and accuracy. The candidate will hold office experience and have awareness of Health, Safety, and welfare, maintenance, and repair.
For more information
For an informal discussion regarding this post, please contact Sarah Garbutt, Resort Manager, by calling 07920 450681.
Closing date: 11.55 pm, 27 July 2026.
Interview date: TBC
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (Word) [https://sccrecruit.blob.core.windows.net/esc-assets/Job_descriptions/Beach_Office_Assistant_JD_and_PS_2022.docx].
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Step 2 - Complete the Supporting Statement template (Word) [https://sccrecruit.blob.core.windows.net/esc-assets/Templates/Supporting_Statement_Template_ESC.docx]. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section [https://www.suffolkjobsdirect.org/#en/sites/CX_6001/pages/104036] of our Career Site.
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0
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