Charlotte Tilbury Beauty
Beauty Expert - Bicester Village
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Charlotte Tilbury Retail Expert – Full-Time (40 Hours Per Week, Permanent Contract)
About The Charlotte Tilbury Brand
Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the global beauty industry by simplifying makeup application for every person—regardless of age—through an easy-to-use and inclusive product range. Today, the brand continues to break records across countries, retail channels, and product categories.
The Role: Key Responsibilities
As a Charlotte Tilbury Retail Expert, you’re the face and heartbeat of our stores and experience points. Your mission? To empower customers to see their most confident, beautiful selves—whether they’re gifting a product or looking for their own perfect look.
You’ll achieve this by:
- Combining artistry and expertise: Applying Charlotte Tilbury makeup with precision while educating customers on techniques, products, and the beauty philosophy behind the brand.
- Driving results: Setting and exceeding KPIs in a fast-paced environment, thriving on ambition and competitiveness.
- Building emotional connections: Understanding and adapting to each customer’s needs, making sure every interaction feels personal, memorable, and inspiring.
- Being the brand’s advocate: Passionately sharing Charlotte Tilbury’s values, products, and creative vision with each customer.
- Adapting effortlessly: Switching between tasks—whether assisting customers, managing stock, or collaborating with teams—while maintaining the highest standards.
- Living the beauty: Upholding the brand’s grooming and presentation standards with unwavering commitment—because first impressions matter.
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You’ll also play a pivotal role in training and mentoring, helping fellow team members deliver the same level of world-class beauty and service.
Requirements
A standout candidate will:
- Have ideally achieved an NVQ Level 3 in Beauty Therapy (equivalents may be considered).
- Bring previous experience as a Sales Advisor, particularly in a fast-paced setting like beauty, retail, or fast-moving consumer goods (FMCG).
- Share a passion for innovation and disruption—you want to shape how the beauty industry thinks and moves forward.
- Be truly immersed in the Charlotte Tilbury brand—matching their glamour, energy, and belief in confidence over trends.
- Be versatile in makeup application, adapting styles from bold dramatic looks to natural, everyday beauty.
- Embrace teamwork as core to your working ethos—collaboration, communication, and camaraderie drive success.
- Relish growth and development, seeking opportunities to learn, innovate, and evolve alongside the brand.
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What We Offer
[Because your success fuels ours.]
- Charlotte’s Magic Academy: In-house training where artistry meets commerce, teaching you the profession’s secrets, sales techniques, and brand storytelling.
- Dynamic role with real influence: Opportunities to disrupt and improve processes—your voice and ideas matter.
- Recognition and celebration: A culture that rewards achievements and includes everyone—with clear paths for growth and progression.
- Early access to launches: Exclusive pre-release product access, plus the chance to create a full Charlotte Tilbury look after passing probation (iconic products from one of our standout palettes—complimentary!).
- Staff discounts & Tilbury Treats: Save with extensive member-only perks—from Charlotte Tilbury products to gym memberships, cinema tickets, and unmissable beauty tech.
- Community & connection: Joining a brand that values diversity of background, perspective, and creativity—bringing richness to every team, product, and customer interaction.
[Because the best teams are built around shared purpose.]
WE WOULD LOVE TO WELCOME YOU TO OUR DREAM TEAM. APPLY TODAY.
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