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Bench Engineer/Field Service Engineer
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Location: Hybrid role: GU21, Sheerwater, Woking, Surrey
Salary: A GBP 28,365 per annum (A GBP 13.64 hour)
Based at: Surrey Wheelchair Services, GU21 5SA
Hours: Monday to Friday: Full Time Permanent 40 Hours a week
Purpose Of Job
Provide a workshop-based engineering role repairing, servicing, and maintaining wheelchairs to include field-based work.
Main Duties And Responsibilities
- Conduct repairs, servicing, and maintenance as directed by the Operations Manager/Warehouse Manager/Line Manager.
- Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
- Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
- Ensure infection control policy is followed at all times.
- Undertake Engineering work in terms of service and repairs, and refurbishment in accordance with prescription builds: Training will be provided.
- Assist in clinical appointments with healthcare professionals for any repairs and servicing requirements.
- Undertake Admin duties as required.
- Ensure all parts used are allocated from Stores through Stores process.
- Strict adherence to Ross Cares operational procedures.
- Adhere to the Housekeeping procedure.
- Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools, workbench station, and company vehicle.
- Our objective is to do the job right, on time, every time.
- Stocktake: To assist with annual and interim stocktakes as required.
- Communicate effectively with all Customers at all times and to inform all Customers of relevant additional services from Ross Care as appropriate.
- To be fully accountable for all aspects of your role and maintain good communication throughout.
- Perform duties according to all Company policies, procedures, and instructions.
- Be on the on-call engineer rota: additional standby/and hourly payment received for this.
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Undertake the job in line with the Company appraisal competencies as follows:
- Achieves business results and adds value to the company
- Focuses on internal/external customers
- Builds and maintains effective teamwork with colleagues
- Embraces change
This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives an indication of the size and scope of the role and may be subject to change as the role develops.
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Key Performance Indicators
Skills
- Person Required:
- Organised and can work to a plan.
- Good communicator.
- Must be able to fault find.
- Neat and tidy writing.
Knowledge
- Background and experience in mechanical or electrical engineering
Qualifications
- Full Driving Licence required.
- Ideally qualified to GCSE level / NVQ level 1 or equivalent.
- Satisfactory enhanced DBS disclosure will be required for this role.
Other
- Training will be provided on wheelchair engineering.
Interested in this Bench Engineer/Field Service Hybrid role? Please submit your updated CV.
INDHS
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
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