Catalyst Partners
Benefits Associate
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Benefits Associate
Location: London
Type: Hybrid
Position: Permanent
Amazing benefits
Our client is a leading global financial services institution with a strong reputation for excellence, professionalism and employee engagement. The firm offers a collaborative and high-performing environment, with a clear commitment to delivering a competitive and well-structured benefits offering to its employees.
This Benefits Associate role sits within the HR function and plays a key part in supporting the day-to-day delivery of employee benefits and wellbeing initiatives. The position has been created to strengthen operational capability within the team, ensuring a seamless employee experience, robust data management, and continuous improvement across benefits processes. It represents an excellent opportunity for an early-career professional to develop within a high-quality, structured environment.
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Key Responsibilities
- Support the administration of a broad range of employee benefits, including healthcare, insured benefits, and flexible benefits schemes.
- Act as a first point of contact for employee and HR queries, providing accurate and timely responses while liaising with external providers where required.
- Assist with onboarding and offboarding processes, ensuring accurate enrolment and termination of benefits.
- Contribute to annual benefits renewals and enrolment cycles, including data preparation, analysis, and coordination with external vendors.
- Maintain strong relationships with internal stakeholders (HR, Payroll, Pensions) and external providers to ensure smooth service delivery.
- Produce regular reporting, conduct data audits, and support invoice reconciliation to maintain accuracy and compliance.
- Support employee communications, including benefits guides, FAQs, and wellbeing initiatives.
- Assist with benefits analysis, benchmarking, and continuous improvement projects to enhance the overall offering.
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About You
- 1–2 years’ experience within employee benefits administration, either in a specialist role or as part of a broader HR function.
- Exposure to working with external providers and/or flexible benefits platforms is advantageous.
- Strong organisational skills and attention to detail, with the ability to manage multiple priorities effectively.
- Confident communicator, both written and verbal, with a service-oriented mindset.
- Proficient in Microsoft Office, particularly Excel (including experience working with data sets, pivot tables, and lookups).
- Analytical and proactive, with an interest in developing expertise within employee benefits and HR operations.
- A collaborative team player with a willingness to learn and contribute to process enhancements.
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