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Benefits Manager 12 month FTC
Rewards Administrator – Benefits Delivery (UK & International) – Sky
About the Role
Our HR team is dedicated to making Sky a great place to work, fostering a fair, inclusive, and empowering environment for everyone. We aim to attract top talent, deliver exceptional benefits, support career growth, and ensure timely payments—all of which contribute to a positive and high-performing workplace.
The Reward team manages an evolving benefits portfolio, including an established flexible benefits platform for the UK & Ireland (currently under review) and the growing need for centralised benefits administration across international markets. This role will support business changes while improving operational efficiency.
What You’ll Do
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BAU Benefits Delivery
- Lead the smooth, day-to-day delivery of employee benefits across the UK & Ireland.
- Ensure a high-quality employee experience and effective administration of all benefit programmes.
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International Benefits Management
- Coordinate benefits delivery across multiple international markets, collaborating with local providers and stakeholders.
- Ensure compliance with country-specific regulations and market practices.
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Benefits Platform Management & Optimisation
- Drive continuous improvement of the benefits platform through:
- System testing & configuration management
- Issue resolution & process enhancements
- User experience (UX) optimisation
- Drive continuous improvement of the benefits platform through:
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Supplier Relationship Management & Onboarding
- Manage end-to-end supplier partnerships, including:
- Onboarding & governance
- Contract & data protection compliance
- Service reviews & performance monitoring (against SLAs & KPIs)
- Manage end-to-end supplier partnerships, including:
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Project & Renewal Delivery
- Support annual benefits renewals, operational initiatives, and strategic projects.
- Deliver against timelines and business objectives.
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Stakeholder Engagement & Alignment
- Build strong partnerships with HR, Payroll, Technology, Finance, and external partners.
- Ensure clear communication, collaboration, and alignment on benefits priorities.
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Continuous Process Improvement
- Identify opportunities to streamline processes, reduce risk, and improve efficiency.
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Data Governance & Compliance
- Maintain data accuracy, integrity, and confidentiality.
- Ensure compliance with regulatory requirements and support audit readiness.
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Employee Experience & Communications
- Enhance employee understanding and utilisation of benefits through:
- Clear communications
- Guiding initiatives
- Impactful educational support
- Enhance employee understanding and utilisation of benefits through:
Essential Criteria
What You’ll Bring
- Exceptional Communication & Influencing Skills – Clearly articulate complex information and influence stakeholders at all levels.
- International Benefits Expertise – Proven experience managing benefits across multiple countries, understanding:
- Regional market practices
- Regulatory requirements
- Supplier landscapes
- Attention to Detail & Data Governance – Exceptional focus on data accuracy, integrity, confidentiality, and compliance.
- Independent Work & Prioritisation – Self-motivated, able to manage multiple priorities in a fast-paced environment.
- Strong Analytical & Problem-Solving Skills – Interpret data, identify trends, and develop practical, data-driven solutions.
- Stakeholder Management – Skilled in building relationships with:
- HR, Payroll, Technology, Finance
- External partners
- Resilience & Adaptability – Thrive in dynamic environments under pressure.
- Commercial Judgement – Make balanced decisions on risk, priorities, and business impacts.
- Continuous Improvement Mindset – Proactively enhance processes, systems, and employee experience.
Desirable Criteria
- Benefits Platform Expertise – Experience with platforms such as Darwin, including:
- System configuration & testing
- Issue resolution & UX enhancements
- HRIS & Payroll Knowledge – Proficiency with Workday and payroll systems, including:
- Data flows & system integrations
- Reporting & benefits-payroll impact
- Benefits Regulatory Knowledge – In-depth understanding of:
- Employee benefits legislation
- Compliance & governance across programmes
- Supplier Governance Experience – Managing third-party providers through:
- Governance frameworks
- Performance monitoring & contract compliance
- SLA & KPI enforcement
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Why It Pays to Join Sky
We offer a comprehensive benefits package designed to support your well-being and career growth:
- Free NOW Package (entertainment streaming)
- Pension (up to 9% employer contribution)
- Private healthcare including mental health support
- Aviva Digital GP & dental insurance
- Sky product discounts (Mobile, Broadband, Sky Glass, Protect)
- Sharesave & Tech savings schemes
- Sky VIP rewards & exclusive experiences
Additional Perks at Your Office – Osterley Sky HQ:
- Hybrid working: 3 days in-office per week.
- State-of-the-art facilities, including:
- 13 subsidised restaurants & cafés
- Gym
- Cinema
- Car wash
- Beauty salon
- Free shuttle buses from Osterley, Gunnersbury, and Ealing Broadway stations.
- Free onsite parking for cars, motorbikes, and bicycles.
Who We Are
Sky is a global leader in media and entertainment, delivering innovative products and services that touch the lives of millions. By joining us, you’ll contribute to:
- Bringing joy and comfort to customers.
- Empowering colleagues.
- Making a lasting positive impact on society.
We’re an equal opportunity employer committed to diversity and inclusion, and proudly Disability Confident Accredited. We value applications from all backgrounds and will make reasonable adjustments to support you.
Important Notes:
- Successful candidates will undergo a criminal record check.
- This role requires the right to work in the UK; Sky does not offer sponsorship.
For more insights into working at Sky, explore our content on social media.
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