HR Operations and Compliance

• Oversee and deliver the day-to-day delivery of HR processes across the employee lifecycle, including recruitment, onboarding, contract management, employee changes and offboarding.
• Maintain and continually improve HR policies, procedures and systems to ensure compliance, consistency and operational efficiency.
• Ensure compliance with employment legislation, safer recruitment practices and safeguarding requirements.
• Lead HR compliance activity, including supporting external audits and managing safeguarding-related people processes.
• Prepare and coordinate workforce data, people metrics and management information for senior leadership and Trustees.
• Ensure employee records and HR systems are maintained accurately and confidentially.

Payroll and Benefits

• Lead the monthly payroll process, ensuring all payroll changes are accurately reviewed, authorised and submitted within agreed deadlines.
• Take responsibility for payroll finalisation and sign-off, working closely with Finance and payroll providers to ensure employees are paid accurately and on time.
• Coordinate pension administration, employee benefits and life assurance arrangements.
• Conduct regular audits of payroll and people data to ensure accuracy, compliance and effective record keeping.
• Act as the key point of contact for payroll and benefits queries.

Safeguarding

• Build a strong working relationship with the Safeguarding team, ensuring Safeguarding is continually embedded within the Trust.
• Work with the Head of Safeguarding on Safeguarding and people initiatives to promote a Safeguarding culture throughout the Trust.
• Responsible for Safer Recruitment practices and compliance, including internal and external audits.

Employee Engagement and Wellbeing

• Lead employee engagement activities, including staff surveys, pulse surveys and wellbeing initiatives.
• Analyse employee feedback and recommend actions that enhance engagement, retention and culture.
• Champion wellbeing initiatives and support the delivery of programmes that promote positive mental health and employee wellbeing.
• Promote inclusive practices that support a positive, respectful and high-performing workplace culture.

EDI

• People Lead for the EDI Strategy group, ensuring that EDI strategic objectives are met and taken forward.
• Collaborate with the Senior Manager – Recruitment and Training and the EDI Manager (Club) to ensure EDI training is aligned with Trust values and fosters inclusion across the Trust.

Governance and Stakeholder Management

• Work closely with Finance to ensure effective establishment control, headcount management and approval processes.
• Produce people-related reports, updates and recommendations for senior leadership teams and Trustees.
• People Lead for the People and Culture Subgroup, reporting to the People and Culture (Trustee) Chair, responsible for preparation and presentation of reports, papers and recommendations.
• Build strong working relationships with managers across the organisation and with Trustees, and act as a trusted advisor on people matters.

Direct Reports

• People Advisor
• Senior Manager - Recruitment & Training Manager

Key Relationships

• Internal: CEO & COO, Heads of Departments and Senior Managers, Safeguarding Teams, Trustees
• External: Brentford Football Club: People Team, EDI, Safeguarding
• Third Party Providers: Payroll and Benefits Providers

Person Specification

Essential Experience and Knowledge

• Proven experience in a generalist HR or People role with significant exposure to employee relations case management.
• Experience of advising and supporting managers on disciplinary, grievance, absence management, performance, probation and capability matters.
• Strong knowledge of UK employment legislation and HR best practice.
• Experience of managing and improving HR processes across the employee lifecycle.
• Experience of coordinating and finalising payroll, working closely with finance teams and external payroll providers.
• Experience of producing HR reports, workforce data and management information.
• Experience of managing or supervising team members.
• Strong stakeholder management skills with the ability to build effective relationships at all levels.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• High levels of discretion and confidentiality when handling sensitive employee information.
• Strong communication and influencing skills with a practical and solution-focused approach.

Desirable Experience and Knowledge

• Experience working within a charity, community trust, not-for-profit or social impact organisation.
• Understanding of the governance, funding and compliance requirements associated with charitable organisations.
• Experience supporting safeguarding-related people processes.
• Experience supporting organisational change and workforce planning initiatives.
• Experience of using Workday HRIS or a comparable HR system.
• CIPD Level 5 qualification (or equivalent) desirable; CIPD Level 7 advantageous.

Key Focus Areas

• Employee Relations
• Payroll Coordination and Finalisation
• HR Operations and Compliance
• Recruitment and Onboarding Oversight
• People Team Leadership
• Workforce Reporting and Governance
• Employee Engagement and Wellbeing
• Safeguarding Compliance
• Continuous Improvement of People Processes

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies.
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements.
• To ensure compliance with the Trust’s Code of Conduct.
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust.
• To keep confidential any information gained regarding the Trust and its personnel.
• To maintain a flexible approach to work at all times.

Brentford FC stands apart from many other Premier League clubs. We put our fans at the heart of everything we do, and we take pride in being a genuine community club. Although we operate sustainably, we’re unafraid to take calculated risks. Our culture is something we value deeply - an environment built on development, inclusion and the confidence to think differently. Being progressive, humble and respectful, while working together as one team across the entire Club, shapes the way we operate and the decisions we make every day.

In partnership with Brentford FC, the Brentford FC Community Sports Trust is a pioneering force within the local community. Harnessing the power of sport, the Trust works to educate, motivate and inspire people from all backgrounds. Together, we deliver a wide range of programmes across education, employability, sports participation, health and community engagement.